# Sending Reminders Functions

**URL:** <https://forum.rasa.com/t/sending-reminders-functions/53420>\
**Category:** Rasa Open Source\
**Created:** [May 26, 2022, 6:17pm UTC](https://forum.rasa.com/t/sending-reminders-functions/53420 "2022-05-26T18:17:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Xiamen](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/xiamen/32/22686_2.png) [@Xiamen](https://forum.rasa.com/u/Xiamen)\
**Post date:** [May 26, 2022, 6:17pm UTC](https://forum.rasa.com/t/sending-reminders-functions/53420/1 "2022-05-26T18:17:31Z")

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Hello I am reading the documentation about scheduling reminders.

> **[Reaching Out to the User](https://rasa.com/docs/rasa/reaching-out-to-user/#scheduling-reminders)**
>
> An open source machine learning framework for automated text and voice-based conversations

I have a bot in production that is web-based. I’m a bit confused with how reminders are processed. If my chatbot is closed (user closes the chatbot) but my Rasa server is still up and running, will the reminders still be sent? Or is this impacted because I deployed via website? Would this be different if used a different channel like messenger or twilio?

Thank you

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**Author:** ![stephens](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/stephens/32/1632_2.png) [@stephens](https://forum.rasa.com/u/stephens)\
**Post date:** [June 15, 2022, 5:56pm UTC](https://forum.rasa.com/t/sending-reminders-functions/53420/2 "2022-06-15T17:56:37Z")

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Good question. The reminders would be sent by the Rasa server but if the user is not connected, they would never receive it.