# Sending Custom JSON Payload from actions(workaround for utter\_custom\_message)

**URL:** <https://forum.rasa.com/t/sending-custom-json-payload-from-actions-workaround-for-utter-custom-message/9139>\
**Category:** Rasa Open Source\
**Created:** [April 29, 2019, 4:25pm UTC](https://forum.rasa.com/t/sending-custom-json-payload-from-actions-workaround-for-utter-custom-message/9139 "2019-04-29T16:25:24Z")\
**Posts on this page:** 1\
**Showing post:** 37

<div class="post-metadata">

**Author:** ![srishti](https://avatars.discourse-cdn.com/v4/letter/s/f9ae1b/32.png) [@srishti](https://forum.rasa.com/u/srishti)\
**Post date:** [July 19, 2022, 10:24am UTC](https://forum.rasa.com/t/sending-custom-json-payload-from-actions-workaround-for-utter-custom-message/9139/37 "2022-07-19T10:24:53Z")

</div>

Hi @shivangpatel , how can we use the above solution to make rasa chatbot buttons work in ms teams? I have deployed rasa IT helpdesk bot in teams, its buttons are visible but on clicking it gives an error “Something went wrong. Please try again.” Please suggest a solution to make them work. Thank you.

---

_[View the full topic](https://forum.rasa.com/t/sending-custom-json-payload-from-actions-workaround-for-utter-custom-message/9139)._