# Saving event failed due to integrity error **URL:** \ **Category:** \[Deprecated\] Rasa X Community Edition\ **Created:** [November 3, 2021, 8:00am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957 "2021-11-03T08:00:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 3, 2021, 8:00am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/1 "2021-11-03T08:00:58Z")
Hi Community, I was trying to talk to my bot and provide more conversation data. However, I was accidentally caught an error that my input conversations are disappeared in the chat room. At the same time, I cannot find any conversation history from “Conversations” either. How can I resolve this problem? Thanks! ![Chatroom](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/6/0/60b276aac079a89c045e20939a9019ee9fe0a17a.png) Error message ![error_message](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/e/2/e27f0eb3d704deb97e1478a338497894a5777208.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 3, 2021, 11:47am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/2 "2021-11-03T11:47:36Z")
@arthurchan please share the `rasa --version` while activating your Conda environment. Thanks. ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 3, 2021, 5:05pm UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/3 "2021-11-03T17:05:07Z")
@nik202 ![rasa version](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/c/2/c29d24e2a1e7b99b1b7523567faad2bf1cfa84ea.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 3, 2021, 7:05pm UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/4 "2021-11-03T19:05:13Z")
@arthurchan Ok, Thats fine! can you confirm you were able to talk to your bot ? ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 4, 2021, 7:24am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/5 "2021-11-04T07:24:35Z")
@nik202 Yes I can talk to my bot. However, I cannot obtain my conversation from “Conversation” tab. In my understanding, it is possible for me to delete event.db and rasa.db to solve this kind of problem. Is it the solution? ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 4, 2021, 9:49am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/6 "2021-11-04T09:49:37Z")
@arthurchan can you clean the cache and cookies from the browser? ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 4, 2021, 10:35am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/7 "2021-11-04T10:35:15Z")
@nik202 I tried to clear the cache and cookies from the browser. Unfortunately, the message disappearance and the error messages persist. ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 4, 2021, 2:17pm UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/8 "2021-11-04T14:17:06Z")
@arthurchan what is your web browser you are using? ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 4, 2021, 5:19pm UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/9 "2021-11-04T17:19:55Z")
@nik202 I am using Microsoft Edge ![browser](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/f/e/feba84f64fa8cbaee34acd30a3549170e641da84.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 4, 2021, 5:21pm UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/10 "2021-11-04T17:21:06Z")
@arthurchan can you please install chrome and make as default and try? and confirm me please. ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 4, 2021, 11:59pm UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/11 "2021-11-04T23:59:23Z")
@nik202 I had made Chrome as the default browser but the issue persists. I am wondering if event.db and rasa.db would regenerate when running “rasa x” if I remove these files from my project? Though doing so would discard all my efforts worked on the interactive interface… ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 5, 2021, 12:52am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/12 "2021-11-05T00:52:12Z")
@nik202 I tried the above method by removing those files but it seemed not working… ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 5, 2021, 1:00am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/13 "2021-11-05T01:00:06Z")
From F12 I can see my request and response but in the interactive learning tab I can’t… There was the same error messages from rasa server either. I can hardly recall what I had done to trigger this issue so it would be difficult for me to simulate this issue… ![Chrome_F12_1](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/c/c/ccc119e7fc3937db5fa85437fd0ae291791b1f11.jpeg) Response ![Chrome_F12_2](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/1/9/19f602f707cf66ed1dffa85a126f155671d6f642.jpeg) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 5, 2021, 10:43am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/14 "2021-11-05T10:43:55Z")
@arthurchan now what is your main error? I’m confused, what you actually want? ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 5, 2021, 10:45am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/15 "2021-11-05T10:45:51Z")
@nik202 ![error_message](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/e/2/e27f0eb3d704deb97e1478a338497894a5777208.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 5, 2021, 10:48am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/16 "2021-11-05T10:48:33Z")
@arthurchan are you using any database? can you share your stories.yml? ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 5, 2021, 10:51am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/17 "2021-11-05T10:51:34Z")
@nik202 I did not use any other database except the one installed along with Rasa X. Is it called **sqlalchemy**? ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 5, 2021, 10:53am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/18 "2021-11-05T10:53:34Z")
@arthurchan ok, can you share the code for form you using next after the greet utterance for getting user name? ---
**Author:** ![arthurchan](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@arthurchan](https://forum.rasa.com/u/arthurchan)\ **Post date:** [November 5, 2021, 10:58am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/19 "2021-11-05T10:58:38Z")
@nik202 You mean This? ![code_1](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/4/6/46912e6440dd9a2c653cafe654e225287316bf42.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 5, 2021, 11:03am UTC](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957/20 "2021-11-05T11:03:23Z")
@arthurchan confirm me are running `rasa run actions` in second terminal? yes or not [Next page](https://forum.rasa.com/t/saving-event-failed-due-to-integrity-error/48957.md?page=2)