# Reset Slot (FormAction)
**URL:** https://forum.rasa.com/t/reset-slot-formaction/552
**Category:** Rasa Open Source
**Created:** [August 20, 2018, 6:48am UTC](https://forum.rasa.com/t/reset-slot-formaction/552 "2018-08-20T06:48:40Z")
**Posts on this page:** 1
**Showing post:** 7
### Author:  [@mjoellnier](https://forum.rasa.com/u/mjoellnier)
#### Post date: [August 22, 2018, 9:58am UTC](https://forum.rasa.com/t/reset-slot-formaction/552/7 "2018-08-22T09:58:34Z")
Maybe I can help as well: it seems that this is a known problem as you can see on the GitHub isse I link below.
I also had this behaviour and was able to solve this with (a lot) more training stories. But there are still cases where I get this false behaviour
>
>
> Because generally the most commonly predicted action is ActionListen, when the b…ot is out of its comfort zone it may just predict ActionListen after a user utterance, which doesn't help the conversation move along. It should go to fallback policy in this case.
> Case when this should happen:
> 1. if there’s a fallbackpolicy present AND
> 2. if there was just a user message AND
> 3. the predicted action is action\_listen AND
> 4. it wasn't predicted by the memo policy
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