# Requested Slot not filled by user's answer
**URL:** https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450
**Category:** Rasa Open Source
**Created:** [July 3, 2019, 9:15pm UTC](https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450 "2019-07-03T21:15:00Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@emover](https://forum.rasa.com/u/emover)
#### Post date: [July 3, 2019, 9:15pm UTC](https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450/1 "2019-07-03T21:15:00Z")
When I’m using form and it creates requested slot, why Rasa not always fill that slot when the user answers the question? For example, I in the form I have slots origin\_type and destination\_type that may have the same values like walkup, elevator, private house etc. When the form asked for origin\_type and requested slot is origin\_type and the user replies “elevator building” Rasa may put it to the destination\_type and keep asking for origin\_type. I have in my stories examples for both answers for origin\_type and destination\_type. How to force Rasa always fill the requested slot since user is answering to the question, not trying to input irrelevant data?
---
### Author:  [@amn41](https://forum.rasa.com/u/amn41)
#### Post date: [July 7, 2019, 3:15pm UTC](https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450/2 "2019-07-07T15:15:30Z")
Hi George - thanks for your question. Can you please run your bot with `--debug` turned on and show the output that you get?
---
### Author:  [@emover](https://forum.rasa.com/u/emover)
#### Post date: [July 18, 2019, 7:50pm UTC](https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450/3 "2019-07-18T19:50:21Z")
Most strange thing is that when I use shell mode, it’s working correctly on all values! The problem occurs when I’m in X mode or SDK. Any ideas??
---
### Author:  [@emover](https://forum.rasa.com/u/emover)
#### Post date: [July 18, 2019, 7:53pm UTC](https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450/4 "2019-07-18T19:53:55Z")
Here is the log when I’m in SDK: date\_jobdate: None dwellingType\_destination: walkup building dwellingType\_origin: None location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_origin stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:51:58 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer\_name: None date\_jobdate: None dwellingType\_destination: walkup building dwellingType\_origin: None location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_origin stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:51:58.976416 11768 processor.py:317] Logged UserUtterance - tracker now has 19 events 2019-07-18 15:51:58 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 19 events I0718 15:51:58.979421 11768 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:51:58 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:51:58.984423 11768 memoization.py:205] Current tracker state [None, None, {}, {‘prev\_action\_listen’: 1.0, ‘intent\_moving\_quote’: 1.0}, {‘prev\_utter\_moving\_help’: 1.0, ‘int ent\_moving\_quote’: 1.0}] 2019-07-18 15:51:58 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘prev\_action\_listen’: 1.0, ‘intent\_moving\_quote’: 1.0}, {‘prev\_utter\_moving\_h elp’: 1.0, ‘intent\_moving\_quote’: 1.0}] I0718 15:51:58.988427 11768 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:51:58 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:51:58.990430 11768 form\_policy.py:121] There is an active form ‘moving\_form’ 2019-07-18 15:51:58 DEBUG rasa.core.policies.form\_policy - There is an active form ‘moving\_form’ I0718 15:51:58.992431 11768 ensemble.py:394] Predicted next action using policy\_2\_FormPolicy 2019-07-18 15:51:58 DEBUG rasa.core.policies.ensemble - Predicted next action using policy\_2\_FormPolicy I0718 15:51:58.995434 11768 processor.py:182] Predicted next action ‘moving\_form’ with confidence 1.00. 2019-07-18 15:51:58 DEBUG rasa.core.processor - Predicted next action ‘moving\_form’ with confidence 1.00. I0718 15:51:58.997437 11768 action.py:394] Calling action endpoint to run action ‘moving\_form’. 2019-07-18 15:51:58 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘moving\_form’. I0718 15:52:00.026423 11768 processor.py:504] Action ‘moving\_form’ ended with events ‘[‘BotUttered(text: So what type of dwelling you have in Upper East Side, New York, NY, George Freed?, data: {“elements”: null, “quick\_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType\_origin\”: \“Private House\”}”, “title”: “Private House”}, {“payload”: “/ choose{\“dwellingType\_origin\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: “/choose{\“dwellingType\_origin\”: \“Walkup Building\”}”, “title”: “Walku p Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer\_name”: null, “date\_jobdate”: null, “dwellingType\_destination”: “wa lkup building”, “dwellingType\_origin”: null, “location\_destination”: “Brooklyn, Kings, New York”, “location\_origin”: “Upper East Side, New York, NY”, “requested\_slot”: “dwellingTyp e\_origin”, “stairs\_destination”: null, “stairs\_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType\_destination, value: walkup building)’, ‘SlotSet (key: requested\_slot, value: dwellingType\_origin)’]’ 2019-07-18 15:52:00 DEBUG rasa.core.processor - Action ‘moving\_form’ ended with events ‘[‘BotUttered(text: So what type of dwelling you have in Upper East Side, New York, NY, G eorge Freed?, data: {“elements”: null, “quick\_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType\_origin\”: \“Private House\”}”, “title”: “Private House”}, {“payloa d”: “/choose{\“dwellingType\_origin\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: “/choose{\“dwellingType\_origin\”: \“Walkup Building\”}”, “title”: “Walkup Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer\_name”: null, “date\_jobdate”: null, "dwellingType\_destination ": “walkup building”, “dwellingType\_origin”: null, “location\_destination”: “Brooklyn, Kings, New York”, “location\_origin”: “Upper East Side, New York, NY”, “requested\_slot”: “dwell ingType\_origin”, “stairs\_destination”: null, “stairs\_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType\_destination, value: walkup building)’, ‘S lotSet(key: requested\_slot, value: dwellingType\_origin)’]’ I0718 15:52:00.035451 11768 processor.py:265] Current slot values: PERSON: George Freed customer\_name: None date\_jobdate: None dwellingType\_destination: walkup building dwellingType\_origin: None location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_origin stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:52:00 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer\_name: None date\_jobdate: None dwellingType\_destination: walkup building dwellingType\_origin: None location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_origin stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:52:00.046443 11768 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:52:00 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:52:00.049447 11768 memoization.py:205] Current tracker state [None, None, {}, {‘prev\_action\_listen’: 1.0, ‘intent\_moving\_quote’: 1.0}, {‘prev\_utter\_moving\_help’: 1.0, ‘int ent\_moving\_quote’: 1.0}] 2019-07-18 15:52:00 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘prev\_action\_listen’: 1.0, ‘intent\_moving\_quote’: 1.0}, {‘prev\_utter\_moving\_h elp’: 1.0, ‘intent\_moving\_quote’: 1.0}] I0718 15:52:00.052449 11768 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:52:00 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:52:00.054451 11768 form\_policy.py:121] There is an active form ‘moving\_form’ 2019-07-18 15:52:00 DEBUG rasa.core.policies.form\_policy - There is an active form ‘moving\_form’ I0718 15:52:00.055451 11768 mapping\_policy.py:98] There is no mapped action for the predicted intent, ‘inform’. 2019-07-18 15:52:00 DEBUG rasa.core.policies.mapping\_policy - There is no mapped action for the predicted intent, ‘inform’. I0718 15:52:00.057455 11768 ensemble.py:394] Predicted next action using policy\_2\_FormPolicy 2019-07-18 15:52:00 DEBUG rasa.core.policies.ensemble - Predicted next action using policy\_2\_FormPolicy I0718 15:52:00.059456 11768 processor.py:182] Predicted next action ‘action\_listen’ with confidence 1.00. 2019-07-18 15:52:00 DEBUG rasa.core.processor - Predicted next action ‘action\_listen’ with confidence 1.00. I0718 15:52:00.064461 11768 processor.py:504] Action ‘action\_listen’ ended with events ‘[]’ 2019-07-18 15:52:00 DEBUG rasa.core.processor - Action ‘action\_listen’ ended with events ‘[]’ I0718 15:52:00.067463 11768 agent.py:448] Deleted lock for conversation ‘a6412396-68c4-cc24-514f-db5580dd32b5’ (unused) 2019-07-18 15:52:00 DEBUG rasa.core.agent - Deleted lock for conversation ‘a6412396-68c4-cc24-514f-db5580dd32b5’ (unused) I0718 15:52:00.378762 11768 tracker\_store.py:148] Recreating tracker for id ‘a6412396-68c4-cc24-514f-db5580dd32b5’ 2019-07-18 15:52:00 DEBUG rasa.core.tracker\_store - Recreating tracker for id ‘a6412396-68c4-cc24-514f-db5580dd32b5’
---
### Author:  [@emover](https://forum.rasa.com/u/emover)
#### Post date: [July 18, 2019, 7:56pm UTC](https://forum.rasa.com/t/requested-slot-not-filled-by-users-answer/12450/5 "2019-07-18T19:56:22Z")
And exactly same conversation in shell mode: dwellingType\_destination: None dwellingType\_origin: Walkup Building location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_origin stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:55:20 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer\_name: None date\_jobdate: None dwellingType\_destination: None dwellingType\_origin: Walkup Building location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_origin stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:55:20.562974 21236 processor.py:317] Logged UserUtterance - tracker now has 19 events 2019-07-18 15:55:20 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 19 events I0718 15:55:20.564976 21236 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:55:20 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:55:20.567980 21236 memoization.py:205] Current tracker state [None, None, {}, {‘intent\_moving\_quote’: 1.0, ‘prev\_action\_listen’: 1.0}, {‘intent\_moving\_quote’: 1.0, ‘prev\_u tter\_moving\_help’: 1.0}] 2019-07-18 15:55:20 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘intent\_moving\_quote’: 1.0, ‘prev\_action\_listen’: 1.0}, {'intent\_moving\_quote ‘: 1.0, ‘prev\_utter\_moving\_help’: 1.0}] I0718 15:55:20.570981 21236 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:55:20 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:55:20.571982 21236 form\_policy.py:121] There is an active form ‘moving\_form’ 2019-07-18 15:55:20 DEBUG rasa.core.policies.form\_policy - There is an active form ‘moving\_form’ I0718 15:55:20.573984 21236 ensemble.py:394] Predicted next action using policy\_2\_FormPolicy 2019-07-18 15:55:20 DEBUG rasa.core.policies.ensemble - Predicted next action using policy\_2\_FormPolicy I0718 15:55:20.575986 21236 processor.py:182] Predicted next action ‘moving\_form’ with confidence 1.00. 2019-07-18 15:55:20 DEBUG rasa.core.processor - Predicted next action ‘moving\_form’ with confidence 1.00. I0718 15:55:20.577988 21236 action.py:394] Calling action endpoint to run action ‘moving\_form’. 2019-07-18 15:55:20 DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘moving\_form’. I0718 15:55:21.610982 21236 processor.py:504] Action ‘moving\_form’ ended with events ‘[‘BotUttered(text: And what type of dwelling you have in Brooklyn, Kings, New York, George Fre ed?, data: {“elements”: null, “quick\_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType\_destination\”: \“Private House\”}”, “title”: “Private House”}, {“payload”: “/choose{\“dwellingType\_destination\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: “/choose{\“dwellingType\_destination\”: \“Walkup Building\”}”, “ti tle”: “Walkup Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer\_name”: null, “date\_jobdate”: null, “dwellingType\_desti nation”: null, “dwellingType\_origin”: “Walkup Building”, “location\_destination”: “Brooklyn, Kings, New York”, “location\_origin”: “Upper East Side, New York, NY”, “requested\_slot”: “dwellingType\_origin”, “stairs\_destination”: null, “stairs\_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType\_origin, value: Walkup Building)’, ’ SlotSet(key: requested\_slot, value: dwellingType\_destination)’]’ 2019-07-18 15:55:21 DEBUG rasa.core.processor - Action ‘moving\_form’ ended with events ‘[‘BotUttered(text: And what type of dwelling you have in Brooklyn, Kings, New York, Geor ge Freed?, data: {“elements”: null, “quick\_replies”: null, “buttons”: [{“payload”: “/choose{\“dwellingType\_destination\”: \“Private House\”}”, “title”: “Private House”}, {“payl oad”: “/choose{\“dwellingType\_destination\”: \“Elevator Building\”}”, “title”: “Elevator Building”}, {“payload”: "/choose{\“dwellingType\_destination\”: \“Walkup Building\”} ", “title”: “Walkup Building”}], “attachment”: null, “image”: null, “custom”: null}, metadata: {“PERSON”: “George Freed”, “customer\_name”: null, “date\_jobdate”: null, “dwellingType \_destination”: null, “dwellingType\_origin”: “Walkup Building”, “location\_destination”: “Brooklyn, Kings, New York”, “location\_origin”: “Upper East Side, New York, NY”, “requested\_s lot”: “dwellingType\_origin”, “stairs\_destination”: null, “stairs\_origin”: null, “time”: “2019-07-19T00:00:00.000-07:00”})’, ‘SlotSet(key: dwellingType\_origin, value: Walkup Buildin g)’, ‘SlotSet(key: requested\_slot, value: dwellingType\_destination)’]’ I0718 15:55:21.618988 21236 processor.py:265] Current slot values: PERSON: George Freed customer\_name: None date\_jobdate: None dwellingType\_destination: None dwellingType\_origin: Walkup Building location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_destination stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 2019-07-18 15:55:21 DEBUG rasa.core.processor - Current slot values: PERSON: George Freed customer\_name: None date\_jobdate: None dwellingType\_destination: None dwellingType\_origin: Walkup Building location\_destination: Brooklyn, Kings, New York location\_origin: Upper East Side, New York, NY requested\_slot: dwellingType\_destination stairs\_destination: None stairs\_origin: None time: 2019-07-19T00:00:00.000-07:00 I0718 15:55:21.631000 21236 fallback.py:124] NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). 2019-07-18 15:55:21 DEBUG rasa.core.policies.fallback - NLU confidence threshold met, confidence of fallback action set to core threshold (0.3). I0718 15:55:21.634003 21236 memoization.py:205] Current tracker state [None, None, {}, {‘intent\_moving\_quote’: 1.0, ‘prev\_action\_listen’: 1.0}, {‘intent\_moving\_quote’: 1.0, ‘prev\_u tter\_moving\_help’: 1.0}] 2019-07-18 15:55:21 DEBUG rasa.core.policies.memoization - Current tracker state [None, None, {}, {‘intent\_moving\_quote’: 1.0, ‘prev\_action\_listen’: 1.0}, {'intent\_moving\_quote ': 1.0, ‘prev\_utter\_moving\_help’: 1.0}] I0718 15:55:21.636006 21236 memoization.py:208] There is a memorised next action ‘21’ 2019-07-18 15:55:21 DEBUG rasa.core.policies.memoization - There is a memorised next action ‘21’ I0718 15:55:21.638005 21236 form\_policy.py:121] There is an active form ‘moving\_form’ 2019-07-18 15:55:21 DEBUG rasa.core.policies.form\_policy - There is an active form ‘moving\_form’ I0718 15:55:21.640008 21236 mapping\_policy.py:98] There is no mapped action for the predicted intent, ‘choose’. 2019-07-18 15:55:21 DEBUG rasa.core.policies.mapping\_policy - There is no mapped action for the predicted intent, ‘choose’. I0718 15:55:21.642010 21236 ensemble.py:394] Predicted next action using policy\_2\_FormPolicy 2019-07-18 15:55:21 DEBUG rasa.core.policies.ensemble - Predicted next action using policy\_2\_FormPolicy I0718 15:55:21.644013 21236 processor.py:182] Predicted next action ‘action\_listen’ with confidence 1.00. 2019-07-18 15:55:21 DEBUG rasa.core.processor - Predicted next action ‘action\_listen’ with confidence 1.00. I0718 15:55:21.646014 21236 processor.py:504] Action ‘action\_listen’ ended with events ‘[]’ 2019-07-18 15:55:21 DEBUG rasa.core.processor - Action ‘action\_listen’ ended with events ‘[]’ I0718 15:55:21.648016 21236 agent.py:448] Deleted lock for conversation ‘default’ (unused) 2019-07-18 15:55:21 DEBUG rasa.core.agent - Deleted lock for conversation ‘default’ (unused) ? And what type of dwelling you have in Brooklyn, Kings, New York, George Freed? (Use arrow keys)