# Rasax 0.34 not starting (ubuntu and mac)

**URL:** <https://forum.rasa.com/t/rasax-0-34-not-starting-ubuntu-and-mac/38214>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [December 18, 2020, 7:07pm UTC](https://forum.rasa.com/t/rasax-0-34-not-starting-ubuntu-and-mac/38214 "2020-12-18T19:07:24Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![kearnsw](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/kearnsw/32/4838_2.png) [@kearnsw](https://forum.rasa.com/u/kearnsw)\
**Post date:** [December 18, 2020, 7:24pm UTC](https://forum.rasa.com/t/rasax-0-34-not-starting-ubuntu-and-mac/38214/2 "2020-12-18T19:24:54Z")

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Hi @linux,

This seems to be the same issue encountered in this post earlier today:

> [@Domain and config file](http://forum.rasa.com/t/domain-and-config-file/38199):
>
> Hello I’m new to Rasa, installed Rasa x , but when I run the comman: Rasa x, it doesn’t open the explorer, and this error occur: Used: Win 10- python 3.6 - Ujson 1.35. (mychatbot) PS C:\Users\mohab\documents\rasa\_projects\rasax\> rasa x 2020-12-18 14:53:24.222482: W tensorflow/stream\_executor/platform/default/dso\_loader.cc:59] Could not load dynamic library ‘cudart64\_101.dll’; dlerror: cudart64\_101.dll not found 2020-12-18 14:53:24.226939: I tensorflow/stream\_executor/cuda/cudart\_stub.cc:29] Ign…

You might want to raise this issue on [GitHub](https://github.com/RasaHQ/rasa/issues).

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