I upgrade my server with the latest version as below and it the rasa-x is not responding to any queries. But we have integrated the with skype and skype is able to respond to model.
Rasa Version : 2.6.2 RasaX Version : 0.40.0 Rasa SDK Version : 2.6.0 Postgresql Version : 12.7.0 Rabbit MQ Version : 3.8.16 Redis Version : 6.2.3