# Rasa x ui bot doesn't give an answer

**URL:** <https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [August 14, 2021, 10:22am UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882 "2021-08-14T10:22:32Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![sloka](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@sloka](https://forum.rasa.com/u/sloka)\
**Post date:** [August 16, 2021, 12:08pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/22 "2021-08-16T12:08:24Z")

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do i have to retrain the model after editing endpoints.yml and credentials.yml ?

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**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [August 16, 2021, 12:12pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/23 "2021-08-16T12:12:41Z")

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@sloka I guess, you need it to train as it will combined with the code and provide the desirable result for the same.

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**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [August 16, 2021, 12:13pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/24 "2021-08-16T12:13:39Z")

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@sloka It should be same rasa and rasa-sdk as per current issue regarding rasa-x, rest is your call. But I would suggest that you should do as I said in previous thread.

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**Author:** ![sloka](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@sloka](https://forum.rasa.com/u/sloka)\
**Post date:** [August 16, 2021, 12:19pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/25 "2021-08-16T12:19:08Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/e/d/ed4853d57b31b2181fe697a4291849d5650c67ef.png)  
i have the same issue after downgrading rasa

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<div class="post-metadata">

**Author:** ![sloka](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@sloka](https://forum.rasa.com/u/sloka)\
**Post date:** [August 16, 2021, 12:23pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/26 "2021-08-16T12:23:29Z")

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i installed rasa x on gcp and connected it to github and still have the same issue

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [August 16, 2021, 2:51pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/27 "2021-08-16T14:51:11Z")

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@sloka share error please, and you now moved to GCP or you was working from the start on GCP?

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**Author:** ![sloka](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@sloka](https://forum.rasa.com/u/sloka)\
**Post date:** [August 24, 2021, 11:51am UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/28 "2021-08-24T11:51:23Z")

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@nik202 thanks a lot for trying to help me and sorry for my late reply( didn’t notice the notification ) i found the problem was i used " rule policy " in my config file **but** i did not set any forms

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**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [September 7, 2021, 4:57pm UTC](https://forum.rasa.com/t/rasa-x-ui-bot-doesnt-give-an-answer/46882/29 "2021-09-07T16:57:13Z")

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@sloka please close this thread as solution for other user and good luck!

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