# Rasa x stuck in installation **URL:** \ **Category:** \[Deprecated\] Rasa X Community Edition\ **Created:** [July 1, 2021, 6:36pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293 "2021-07-01T18:36:04Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 6:36pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/1 "2021-07-01T18:36:04Z")
i lunched this command in ubuntu 18.04 terminal: pip install -U rasa-x --extra-index-url [https://pypi.rasa.com/simple](https://pypi.rasa.com/simple) and i’m still stuck in this step for long time: Using cached h11-0.9.0-py2.py3-none-any.whl (53 kB) INFO: This is taking longer than usual. You might need to provide the dependency resolver with stricter constraints to reduce runtime. If you want to abort this run, you can press Ctrl + C to do so. To improve how pip performs, tell us what happened here: [https://pip.pypa.io/surveys/backtracking](https://pip.pypa.io/surveys/backtracking) COULD YOU PLEASE HELP ME SOLVE THIS ISSUE !!! ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 6:45pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/2 "2021-07-01T18:45:39Z")
@wales123Try this: Downgrade the pip version to 20.2 Then install ``` pip3 install rasa==2.6.2 pip3 install rasa-sdk==2.6.0 pip install rasa-x==0.40.0 --extra-index-url https://pypi.rasa.com/simple ``` Current Rasa X 0.41.1 is having this issue. ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 6:51pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/3 "2021-07-01T18:51:30Z")
thanks its working but i have another issue The path ‘config.yml’ does not exist. Please make sure to use the default location (‘config.yml’) or specify it with ‘–config’. ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:01pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/4 "2021-07-01T19:01:13Z")
@wales123 while using above solution? or you fixed it by urself? Can you share the screenshot of your current issue? ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:03pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/5 "2021-07-01T19:03:46Z")
yes look when i launch this command : rasa x that error shows me : alembic.util.exc.CommandError: Can’t locate revision identified by ‘d741ab0a01aa’ Sorry, something went wrong (see error above). Make sure to start Rasa X with valid data and valid domain and config files. Please, also check any warnings that popped up. If you need help fixing the issue visit our forum: [http://forum.rasa.com/](http://forum.rasa.com/). ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:05pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/6 "2021-07-01T19:05:44Z")
![rasa_x](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/2/293a17f9c9be22ea406b37c45f2f4952802151bc.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:06pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/7 "2021-07-01T19:06:35Z")
@wales123 are you using some database ? ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:07pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/8 "2021-07-01T19:07:19Z")
no, i’m trying just to launch rasa x interface ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:09pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/9 "2021-07-01T19:09:30Z")
> [@wales123](#): > > that error shows me : alembic.util.exc.CommandError: Can’t locate revision identified by ‘d741ab0a01aa’ @wales123 share rasa version please? rasa --version ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:11pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/10 "2021-07-01T19:11:46Z")
ok look ![rasa_version](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/2/2067ebe804ef0a29025e9f6e2dce4711af3b79e8.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:14pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/11 "2021-07-01T19:14:45Z")
@wales123 check some mounting while deleting the database mounted volume. You using Ubuntu? ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:15pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/12 "2021-07-01T19:15:20Z")
yes i’m using ubuntu ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:15pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/13 "2021-07-01T19:15:50Z")
@wales123 check some mounting is enable related to database please? ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:16pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/14 "2021-07-01T19:16:40Z")
@wales123 remove database file .db from the folder which it created. `rm -rf rasa.db rm -rf events.db` `Run rasa rasa x -v --vv (give correct path for config/domain/data folder if you have changed their default location)` ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:25pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/15 "2021-07-01T19:25:14Z")
> [@nik202](#): > > rasa x -v --vv ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/9/9d37b69e7bceeb7382c71ab2dfd70e8cbca5aa39.png) when i launch command rasa x look what it gives me ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:27pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/16 "2021-07-01T19:27:18Z")
@wales123 give path also. at least something happening 🙂 ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:27pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/17 "2021-07-01T19:27:56Z")
as i know and see in some rasa projects when i launch the command rasa x it should redirect me to a page my browser ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:28pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/18 "2021-07-01T19:28:28Z")
how ---
**Author:** ![wales123](https://avatars.discourse-cdn.com/v4/letter/w/bcef8e/32.png) [@wales123](https://forum.rasa.com/u/wales123)\ **Post date:** [July 1, 2021, 7:29pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/19 "2021-07-01T19:29:51Z")
how i can give it a path i already made is as default ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [July 1, 2021, 7:46pm UTC](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293/20 "2021-07-01T19:46:02Z")
@wales123 your browser issue is firefox. ````auto sudo -i ``` To start a root shell, then make a backup of root's `.Xauthority` if needed ``` test -f .Xauthority && mv .Xauthority .Xauthority.bak ``` Copy the file from your home to root's ``` cp -a /home/youruser/.Xauthority .Xauthority chown root: .Xauthority ``` Then you can start Firefox with: ``` XAUTHORITY=/root/.Xauthority sudo firefox ``` Remember to `exit` the root shell when you've finished with it. Also remember to unroll your `.Xauthority` backup when done: ``` sudo -i test -f .Xauthority.bak && mv .Xauthority.bak .Xauthority exit ``` OR sudo chown -R $USER:$USER ~/.mozilla ```` [Next page](https://forum.rasa.com/t/rasa-x-stuck-in-installation/45293.md?page=2)