Hi, I deployed Rasa X on my server with docker-compose, integrated with GitHub, and now everything seems to work except for the custom actions. When I try to trigger a custom action the bot can’t return any answer: [image] What can be the problem? What can I have missed from the installation?

Can you share the logs from the action server? You should be able to get it from docker-compose logs command

They didn’t fit in the command line, so I only could copy a part of them :sweat_smile: Here you go: nginx_1 | 130.246.235.167 - - [16/Jan/2020:15:39:18 +0000] "GET /api/conversations/b4fbe024-e2c8-487b-b91f-89f118b330a5?since=0&environment=production HTTP/1.1" 404 198 "http://178.62.104.99/guest/conversations/production/d82d8a4c9356413ea6d3d5092ed8f5f0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363" nginx_1 | 130.246.235.167 - - [16/Jan/2020:15:39:19 +0000] “GET /api/conversations/fa4e3c2448294f6a89fd6f7d46e12385?since=1579185625.193116&environment=production HTTP/1.1” 200 327 “ http://178.62.104.99/interactive ” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363” nginx_1 | 120.52.120.5 - - [16/Jan/2020:15:39:20 +0000] “POST /xmlrpc.php HTTP/1.0” 200 3173 “-” “Mozilla/5.0 (compatible; Googlebot/2.1; http://www.google.com/bot.html )” nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: signal 15 (SIGTERM) received, exiting nginx_1 | 2020/01/16 15:39:22 [notice] 15#0: exiting nginx_1 | 2020/01/16 15:39:22 [notice] 12#0: exiting nginx_1 | 2020/01/16 15:39:22 [notice] 12#0: exit nginx_1 | 2020/01/16 15:39:22 [notice] 15#0: exit nginx_1 | 2020/01/16 15:39:22 [notice] 14#0: exiting nginx_1 | 2020/01/16 15:39:22 [notice] 13#0: exiting nginx_1 | 2020/01/16 15:39:22 [notice] 14#0: exit nginx_1 | 2020/01/16 15:39:22 [notice] 13#0: exit nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: signal 17 (SIGCHLD) received from 15 nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: worker process 12 exited with code 0 nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: worker process 13 exited with code 0 nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: worker process 15 exited with code 0 nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: signal 17 (SIGCHLD) received from 14 nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: worker process 14 exited with code 0 nginx_1 | 2020/01/16 15:39:22 [notice] 1#0: exit nginx_1 | SSL encryption is not used since no certificates were provided. nginx_1 | % Total % Received % Xferd Average Speed Time Time Time Current nginx_1 | Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0curl: (7) Failed to connect to app port 80: Connection refused nginx_1 | 7 nginx_1 | >> exec docker CMD nginx_1 | nginx nginx_1 | 2020/01/16 15:39:54 [notice] 1#0: using the “epoll” event method nginx_1 | 2020/01/16 15:39:54 [notice] 1#0: nginx/1.14.2 nginx_1 | 2020/01/16 15:39:54 [notice] 1#0: built by gcc 6.3.0 20170516 (De…

Anyone? Please :pray: @Tobias_Wochinger ?

Did you start the action server by ‘rasa run actions’??

I’m running Rasa X on a server. Btw it works now, thank you

How did you fix it @tiziano ? Anything which we can improve to make the setup of the custom action server easier ?

There was a dependency missing, I fixed the problem following this guide. I guess it was my fault that didn’t look at it in the first place. What can be improved, though, is the explanation of which files you need to have in your server in order to make it work (config? credentials? nlu?). For example now I’m getting an error saying that File ‘data/intent_description_mapping.csv’ doesn’t exist, but I do have the file in my server, so where should I deploy it? And I also I’d like to have clear how to test the chatbot without using rasa X. Thank you, Tiziano

For example now I’m getting an error saying that File ‘data/intent_description_mapping.csv’ doesn’t exist, but I do have the file in my server, so where should I deploy it? This is in your action server, right? Did you add it to the docker image of your action server?

[image] tiziano: What can be improved, though, is the explanation of which files you need to have in your server in order to make it work (config? credentials? nlu?). You actually shouldn’t need any files to get started :eyes: What were the other errors, which you got?

[image] Tobias_Wochinger: This is in your action server, right? Did you add it to the docker image of your action server? I solved that error here , thank you anyway! [image] Tobias_Wochinger: You actually shouldn’t need any files to get started :eyes: What were the other errors, which you got? Alright, now I think I have it more or less clear. If you look at the topics I opened you can see all the errors I got during the Rasa X installation, they’ve been many and cannot even remember all of them :grimacing:

Rasa X on a server: Custom actions not working

[Deprecated] Rasa X Community Edition

M_R_LY (Majnun Jaahil🌪™) August 12, 2021, 6:53pm 20

hii @tiziano can you help me please ? am trying to do the same , deploy rasa x on docker, without dockerhub. in the docker.override what does it mean the line

image: customname:customtag ?

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Rasa X on a server: Custom actions not working

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