# RASA X GCP socket.io error

**URL:** https://forum.rasa.com/t/rasa-x-gcp-socket-io-error/41959
**Category:** \[Deprecated\] Rasa X Community Edition
**Created:** [April 1, 2021, 4:54am UTC](https://forum.rasa.com/t/rasa-x-gcp-socket-io-error/41959 "2021-04-01T04:54:22Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![preet25094](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/preet25094/32/14196_2.png) [@preet25094](https://forum.rasa.com/u/preet25094)
#### Post date: [April 1, 2021, 4:54am UTC](https://forum.rasa.com/t/rasa-x-gcp-socket-io-error/41959/1 "2021-04-01T04:54:22Z")

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Got this error while deploying chatbot on website.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/8/8b1198b30d428f3767b4849b43ed5406eae2b850.png)

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### Author: ![preet25094](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/preet25094/32/14196_2.png) [@preet25094](https://forum.rasa.com/u/preet25094)
#### Post date: [April 1, 2021, 6:11am UTC](https://forum.rasa.com/t/rasa-x-gcp-socket-io-error/41959/2 "2021-04-01T06:11:42Z")

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> <https://github.com/RasaHQ/rasa/issues/8092>
>
> Rasa version: 2.3.4
> Socket.IO Javacsript client version: 3.1.2
> Operating system: osx
> Issue: Connecting to Rasa 2.3.4 using socket.io is not possible due to the...

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### Author: ![preet25094](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/preet25094/32/14196_2.png) [@preet25094](https://forum.rasa.com/u/preet25094)
#### Post date: [April 1, 2021, 6:12am UTC](https://forum.rasa.com/t/rasa-x-gcp-socket-io-error/41959/3 "2021-04-01T06:12:47Z")

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> [@Rasa 2.x socketio not working!](http://forum.rasa.com/t/rasa-2-x-socketio-not-working/41702):
>
> I have been runnning my chatbots with Rasa 1.10 version, now I started to test Rasa 2.4 version. Using shell worked, but when using full system with webchat as chatbot widget, it didn’t work. I made some testing and found that Rasa 2.4 doesn’t initialise socket connection. in credentials file I have socketio: user\_message\_evt: user\_uttered bot\_message\_evt: bot\_uttered session\_persistence: true So if I start Rasa docker with this command docker run --name=rasa1 --user 1…

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### Author: ![m-vdb](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/m-vdb/32/10526_2.png) [@m-vdb](https://forum.rasa.com/u/m-vdb)
#### Post date: [April 12, 2021, 8:03am UTC](https://forum.rasa.com/t/rasa-x-gcp-socket-io-error/41959/4 "2021-04-12T08:03:01Z")

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Thanks for opening a ticket @preet25094 ✅