Rasa x failed to start due to exception mentioned below

Error remains same. I already tried with conda shell run as admin and --user. But issue remains same since long. I created new environment and repeated all steps. No luck

@sharifm Upgrade pip

pip install pip==21.1.3 and then install.

Similar issue i faced while installing pkg in R-Studio. As a workaround. I used to download same pkg version from the site and unzip locally and copy paste to required folder. That how i used to bypass permission issue.

Is there any similar way.

ok. will try this.

@sharifm this time its not an issue of rasa installation, its your environment issue now. Make a clean environment and just use pip install only no conda install. @sharifm I myself install and it install with ease.

I know that. but curious to know why its gives permission error only for 1 pkg and not other pkg. Anyway, I’ll re-do the stuff again. We’ll let you know here.

When i installed all current version (python-3.8.8, pip-21.1.3, rasa-sdk-2.8.1, rasa-2.8.1 & rasa x - 0.41.2) Installation went well, However when I ran RASA X server it was throwing “runtime exception”. Back to original problem. I wanted to demo this environment for tech and business leader, see if you have any solutions to fix this issue.

RASA_X_Runtime_Issue.txt (12.0 KB)

@sharifm I provided my best and I guess you not want my solution and suggestions. May be Chris can help you further. Good Luck with project.

RASA WEB-CHAT issue seems to be resolved by upgrading socketio & engineio pkg using below command.

rasa 2.8.1 / rasa-sdk 2.8.1 / rasa-x 0.41.2

now compatible with

python-engineio 4.2.0 / python-socketio 5.3.0

used below command to upgrade these pkg. pip install --upgrade python-socketio pip install --upgrade python-engineio

Do let me know - if you find any clue on original issue of EXCEPTION while running “rasa x”

As @nik202 said, try to delete your virtual environment, then create a new one and install older versions of Rasa and Rasa X.

pip install rasa==2.5.0 rasa-x==0.39.3 -i https://pypi.rasa.com/simple

Make sure your virtual environment has Python 3.6, 3.7, or 3.8.

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@sharifm I guess this is not related to the topic, it is related to Webchat and I’m are very much aware of this issues, but thanks to enlighten us. I even request if you solve that issue please removed it, because it will created the doubts in other user who came to seek for solution. I hope you got my point.

@sharifm Related to your original issue from my side, I provided the best solution, which I tested on my windows system, and about original root caused of Rasa X, I guess Rasa Team can guide and suggest you better idea or if I got any information. Sure, I will share from side.

Have a great weekend.

Sure. I’ll try that.

I got you Nik, i removed web-chat related issue from this one, to avoid confusion. I’ll re-do RASA-X installation in new setup and update here. Thanks Nik & Cris for your time and effort.

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