# Rasa X creating or activating models gives NLU model load failures on rasa

**URL:** <https://forum.rasa.com/t/rasa-x-creating-or-activating-models-gives-nlu-model-load-failures-on-rasa/25115>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [February 21, 2020, 11:20am UTC](https://forum.rasa.com/t/rasa-x-creating-or-activating-models-gives-nlu-model-load-failures-on-rasa/25115 "2020-02-21T11:20:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vichingo](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/vichingo/32/7256_2.png) [@vichingo](https://forum.rasa.com/u/vichingo)\
**Post date:** [February 21, 2020, 11:20am UTC](https://forum.rasa.com/t/rasa-x-creating-or-activating-models-gives-nlu-model-load-failures-on-rasa/25115/1 "2020-02-21T11:20:17Z")

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When i train a model of put an old one on active in Rasa X, I see the following log, stating that there is an error loading the nlu model.

```
nginx_1 | 192.168.112.1 - - [21/Feb/2020:11:05:53 +0000] "PUT /api/projects/default/models/20200221-090158/tags/production HTTP/1.1" 204 0 "http://localhost:8082/models" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.106 Safari/537.36"
rasa-worker_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Requesting model from server http://rasa-x:5002/api/projects/default/models/tags/production...
rasa-production_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Requesting model from server http://rasa-x:5002/api/projects/default/models/tags/production...
rasa-production_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Unzipped model to '/tmp/tmpvgtt614x'
rasa-worker_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Unzipped model to '/tmp/tmpij1k8tgj'
rasa-worker_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Found new model with fingerprint 96c3468396e10fb10c33473efba89f14. Loading...
rasa-production_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Found new model with fingerprint 96c3468396e10fb10c33473efba89f14. Loading...
rasa-worker_1 | /build/lib/python3.6/site-packages/rasa/utils/common.py:351: UserWarning: Failed to load nlu model. Maybe the path '/tmp/tmpij1k8tgj/nlu' doesn't exist?
rasa-worker_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Finished updating agent to new model.
rasa-production_1 | /build/lib/python3.6/site-packages/rasa/utils/common.py:351: UserWarning: Failed to load nlu model. Maybe the path '/tmp/tmpvgtt614x/nlu' doesn't exist?
rasa-production_1 | 2020-02-21 11:06:02 DEBUG rasa.core.agent - Finished updating agent to new model.

```

I checked the tmp folder and it did contain the given path. I have not found any reference to this error, so asking here is the next hope.

Thanks for any help…

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**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [February 24, 2020, 10:56am UTC](https://forum.rasa.com/t/rasa-x-creating-or-activating-models-gives-nlu-model-load-failures-on-rasa/25115/2 "2020-02-24T10:56:36Z")

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Hi @vichingo,

which Rasa X version and which Rasa Open Source version are you using?

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<div class="post-metadata">

**Author:** ![vichingo](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/vichingo/32/7256_2.png) [@vichingo](https://forum.rasa.com/u/vichingo)\
**Post date:** [February 24, 2020, 2:08pm UTC](https://forum.rasa.com/t/rasa-x-creating-or-activating-models-gives-nlu-model-load-failures-on-rasa/25115/3 "2020-02-24T14:08:55Z")

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I use the Docker X manual setup instructions using the following versions:

RASA\_VERSION=1.7.2 RASA\_X\_VERSION=stable RASA\_X\_DEMO\_VERSION=stable

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<div class="post-metadata">

**Author:** ![kaladin](https://avatars.discourse-cdn.com/v4/letter/k/f475e1/32.png) [@kaladin](https://forum.rasa.com/u/kaladin)\
**Post date:** [May 5, 2020, 8:59am UTC](https://forum.rasa.com/t/rasa-x-creating-or-activating-models-gives-nlu-model-load-failures-on-rasa/25115/4 "2020-05-05T08:59:56Z")

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Hi, I’m having the same issue. Also after making model active, there is no chat input in Rasa X, so I cant talk with my bot.
