# Rasa X cannot detect my model and cannot train

**URL:** <https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [January 11, 2022, 11:38am UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486 "2022-01-11T11:38:14Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![serliang](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@serliang](https://forum.rasa.com/u/serliang)\
**Post date:** [January 11, 2022, 11:38am UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486/1 "2022-01-11T11:38:14Z")

</div>

I cannot see my model nor train my model on rasa X interface. I am not sure if these errors are causing the problem

```auto
raise asyncio.TimeoutError from None
asyncio.exceptions.TimeoutError

```

```auto
2022-01-11 19:26:02 ERROR sanic.root - Exception occurred while handling uri: 'http://localhost:5002/api/projects/default/models?limit=50&offset=0'

```

Any help is appreciated

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<div class="post-metadata">

**Author:** ![simonm3](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/simonm3/32/17865_2.png) [@simonm3](https://forum.rasa.com/u/simonm3)\
**Post date:** [January 11, 2022, 2:34pm UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486/2 "2022-01-11T14:34:34Z")

</div>

You have to wait a few minutes for rasax to be ready; then open rasax and upload a trained model.

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<div class="post-metadata">

**Author:** ![serliang](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@serliang](https://forum.rasa.com/u/serliang)\
**Post date:** [January 12, 2022, 3:14am UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486/3 "2022-01-12T03:14:51Z")

</div>

It didnt work. when i try to upload my model file errors shown on rasa x interface

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<div class="post-metadata">

**Author:** ![ChrisRahme](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/chrisrahme/32/15572_2.png) [@ChrisRahme](https://forum.rasa.com/u/ChrisRahme)\
**Post date:** [January 12, 2022, 5:08pm UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486/4 "2022-01-12T17:08:44Z")

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Can you share the output of `python --version`?

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<div class="post-metadata">

**Author:** ![serliang](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@serliang](https://forum.rasa.com/u/serliang)\
**Post date:** [January 15, 2022, 3:37pm UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486/5 "2022-01-15T15:37:45Z")

</div>

Earlier this week I was following this guideline from [RASA X not running. Urgent - #31 by nigil\_raj](http://forum.rasa.com/t/rasa-x-not-running-urgent/44265/31)

```auto

rasa --version Rasa Version : 2.6.2

Minimum Compatible Version: 2.6.0

Rasa SDK Version : 2.6.0

Rasa X Version : 0.40.0

Python Version : 3.8.0

Operating System : Windows-10

```

It didnt worked. I then try to recreate the whole environment from scratch. This is what i have now:

```auto
Rasa Version : 2.8.14
Minimum Compatible Version: 2.8.9
Rasa SDK Version : 2.8.3
Rasa X Version : 0.42.6
Python Version : 3.8.12
Operating System : Windows-10-10.0.19043-SP0

```

and the error im facing are: `2022-01-15 23:17:49 WARNING rasax.community.services.insights.insight_service - No local evaluation result files found.`

and:

```auto
2022-01-15 23:17:51 ERROR concurrent.futures - exception calling callback for <Future at 0x276c0fbadc0 state=finished raised gaierror>

```

and

```auto
    raise RuntimeError('Event loop is closed')
RuntimeError: Event loop is closed
2022-01-15 23:17:51 ERROR concurrent.futures - exception calling callback for <Future at 0x276c0fc2340 state=finished raised gaierror>

```

and

```auto
    raise asyncio.TimeoutError from None
asyncio.exceptions.TimeoutError

```

Please let me know if you need more info. Thanks in advance.

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**Author:** ![Sajjadmanal](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/sajjadmanal/32/18330_2.png) [@Sajjadmanal](https://forum.rasa.com/u/Sajjadmanal)\
**Post date:** [February 3, 2022, 12:10pm UTC](https://forum.rasa.com/t/rasa-x-cannot-detect-my-model-and-cannot-train/50486/6 "2022-02-03T12:10:57Z")

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@serliang First, check the output of : `rasa data validate`