Version: Rasa X 0.33.0 Everything works well with Rasa 2.0 now but found permission denied in logs, new to Rasa, is this behave right? Rasa X 0.33 docker-compose rasa-production_1 permission denied? thanks! $ sudo docker-compose up -d ... $ docker ps 65ef84d3dabe rasa/nginx:0.33.0 "/opt/bitnami/entryp…" 5 minutes ago Up 5 minutes 0.0.0.0:80->8080/tcp, 0.0.0.0:443->8443/tcp rasa_nginx_1 f2b94e19287a rasa/rasa-x-demo:0.33.0 "./entrypoint.sh run…" 5 minutes ago Up 5 minutes 5055/tcp rasa_app_1 37338e1bab6b rasa/rasa:2.0.2-full "rasa x --no-prompt …" 5 minutes ago Up 5 minutes 5005/tcp rasa_rasa-production_1 a7b910517fd3 rasa/rasa:2.0.2-full "rasa x --no-prompt …" 5 minutes ago Up 5 minutes 5005/tcp rasa_rasa-worker_1 5de58ee7007a rasa/rasa-x:0.33.0 "sh -c 'user_id=$(id…" 5 minutes ago Up 5 minutes 5002/tcp rasa_rasa-x_1 ecf9935da8da rasa/rasa-x:0.33.0 "python -m rasax.com…" 5 minutes ago Up 5 minutes (healthy) 8000/tcp rasa_db-migration_1 1e7cfe0f7124 rasa/duckling:0.1.6.4 "duckling-example-ex…" 5 minutes ago Up 5 minutes 8000/tcp rasa_duckling_1 a18463dc395e bitnami/redis:6.0.8 "/opt/bitnami/script…" 5 minutes ago Up 5 minutes 6379/tcp rasa_redis_1 284a9d3d5dcd bitnami/postgresql:11.9.0 "/opt/bitnami/script…" 5 minutes ago Up 5 minutes 5432/tcp rasa_db_1 8fae8b2e8c51 bitnami/rabbitmq:3.8.9 "/opt/bitnami/script…" 5 minutes ago Up 5 minutes 4369/tcp, 5672/tcp, 15672/tcp, 25672/tcp rasa_rabbit_1 $ docker logs rasa_rasa-production_1 Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Matplotlib created a temporary config/cache directory at /tmp/matplotlib-pjeglr3c because the default path (/.config/matplotlib) is not a writable directory; it is highly recommended to set the MPLCONFIGDIR environment variable to a writable directory, in particular to speed up the import of Matplotlib and to better support multiprocessing.

Hey @chychen Are you mounting the volumes with config to your rasa:2.0.2-full image? Looks like there are permission problems on the host system side. What’s your deployment?

Hi @degiz I followed steps in Docker Compose Installation. I thought it is all containerized no need to worry about permission, would like to know what permission should I have and any document about it? I saw my /etc/rasa folder is owned by root, does it matter? thank you.

I have exactly the same problem. My host system is win10.

Hey @chychen [image] chychen: I saw my /etc/rasa folder is owned by root, does it matter I think it does :grimacing: Please check this page!

hi Alexander , I am facing the same issue with Docker compose setup on Windows 10. The documentation suggests permission change for Linux host only . Can you please suggest for Windows 10 setup . I feel this could be some permission issue in rasa image used in container which is backed into rasa docker image itself. here are error logs `Starting Rasa X in production mode... ` `🚀` `Could not fetch runtime config from server at 'http://rasa-x:5002/api/config?token=/5WvU7jT+PAYNMhp1uaTBA=='. Exiting.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping.` `Matplotlib created a temporary config/cache directory at /tmp/matplotlib-hphg6cm2 because the default path (/.config/matplotlib) is not a writable directory; it is highly recommended to set the MPLCONFIGDIR environment variable to a writable directory, in particular to speed up the import of Matplotlib and to better support multiprocessing.` Thanks, Amar

thank you @degiz, however it didn’t work after following the instructions to update my permission: sudo chgrp -R root /etc/rasa/* && sudo chmod -R 770 /etc/rasa/* sudo chown -R 1001 /etc/rasa/db && sudo chmod -R 750 /etc/rasa/db full logs of rasa_rasa-production_1 Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Failed to write global config. Error: [Errno 13] Permission denied: '/.config'. Skipping. Matplotlib created a temporary config/cache directory at /tmp/matplotlib-69zu83xm because the default path (/.config/matplotlib) is not a writable directory; it is highly recommended to set the MPLCONFIGDIR environment variable to a writable directory, in particular to speed up the import of Matplotlib and to better support multiprocessing. 2020-11-04 01:22:48 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect: ; error=111 (Connection refused) 2020-11-04 01:22:48 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, 'Connection refused'); dest=( , , 6, '', ('172.21.0.4', 5672)) 2020-11-04 01:22:48 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, 'Connection refused') 2020-11-04 01:22:53 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect: ; error=111 (Connection refused) 2020-11-04 01:22:53 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, 'Connection refused'); dest=( , , 6, '', ('172.21.0.4', 5672)) 2020-11-04 01:22:53 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, 'Connection refused') 2020-11-04 01:22:58 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect: ; error=111 (Connection refused) 2020-11-04 01:22:58 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, 'Connection refused'); dest=( , , 6, '', ('172.21.0.4', 5672)) 2020-11-04 01:22:58 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, 'Connection refused') Building prefix dict from the default dictionary ... Dumping model to file cache /tmp/jieba.cache Loading model cost 0.825 seconds. Prefix dict has been built successfully.

I am facing the exact same errors for rasa-worker and rasa-production containers, on a clean Ubuntu-18.04 host.

Any updates on this? I’m having the same problems.

This issue is solved with Rasa X 0.33.1 and 0.33.2 I tried and it worked with both these versions.

This worked for me too, thank you!

Rasa X 0.33 docker-compose rasa-production_1 permission denied?

[Deprecated] Rasa X Community Edition

degiz (Alexander Khizov) November 3, 2020, 9:54am 5

Hey @chychen

I think it does Please check this page!

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Rasa X 0.33 docker-compose rasa-production_1 permission denied?

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