# RASA with Intercom channel

**URL:** <https://forum.rasa.com/t/rasa-with-intercom-channel/2864>\
**Category:** Rasa Open Source\
**Created:** [November 21, 2018, 11:04pm UTC](https://forum.rasa.com/t/rasa-with-intercom-channel/2864 "2018-11-21T23:04:14Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\
**Post date:** [March 29, 2019, 1:13pm UTC](https://forum.rasa.com/t/rasa-with-intercom-channel/2864/7 "2019-03-29T13:13:30Z")

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Hey @kmark, @avarna. Sorry, such a delay on this. Looks like you should be able to write a custom connector to intercom since intercom comes with a pretty neat API which you should be able to use to send messages, receive them and integrate with Rasa over a custom channel. You can find a python wrapper for intercom [here](https://github.com/intercom/python-intercom) and a template for a custom Rasa connector [here](https://rasa.com/docs/core/connectors/#creating-a-new-channel).

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