# Rasa webchat not showing(socketio) **URL:** https://forum.rasa.com/t/rasa-webchat-not-showing-socketio/41428 **Category:** Rasa Open Source **Created:** [March 18, 2021, 11:25am UTC](https://forum.rasa.com/t/rasa-webchat-not-showing-socketio/41428 "2021-03-18T11:25:30Z") **Posts on this page:** 1 **Showing post:** 1
### Author: ![aryan192002](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@aryan192002](https://forum.rasa.com/u/aryan192002) #### Post date: [March 18, 2021, 11:25am UTC](https://forum.rasa.com/t/rasa-webchat-not-showing-socketio/41428/1 "2021-03-18T11:25:30Z")
i was able to use rasa webchat integration using botfront and [socket.io](http://socket.io) last year. i had the javascript and frontend files ready in hope that i will just install rasa again and run it and the chatbot would work just fine. but today i installed rasa(obv the latest version i guess) and now the chatbot doesn’t show up. funny thing is that it actually shows no console error like those cors policy and all, NADA errors. just a plain blank page. yes i changed the credentials file by un-commenting the [socket.io](http://socket.io) code. and i run rasa server with rasa run -m models --enable-api --cors “\*”. i just dont get it why it used to work 9 months back but now all of a sudden its just blank screen, not even an error. attaching images in order of - socketio(credentials), index file(chat widget), rasa terminal, chrome console ![Screenshot 2021-03-18 at 4.52.13 PM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/4/48267340d55f65f7b55ee250a1cb8bc449450198.jpeg) ![Screenshot 2021-03-18 at 4.52.52 PM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/c/c4aee048f27eae07f690c8e9890929834a45016d.png) ![Screenshot 2021-03-18 at 4.53.45 PM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/9/99fc3d5a4aa3742870c39a26dc41e72d6d78dd18.png) ![Screenshot 2021-03-18 at 4.54.29 PM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/2/2c74c3875fbd6eab88bdcfaf9b68d917c5db4e8e.png) --- _[View the full topic](https://forum.rasa.com/t/rasa-webchat-not-showing-socketio/41428)._