# Rasa stop responding after long time inactive

**URL:** https://forum.rasa.com/t/rasa-stop-responding-after-long-time-inactive/14531
**Category:** Rasa Open Source
**Created:** [August 20, 2019, 2:56am UTC](https://forum.rasa.com/t/rasa-stop-responding-after-long-time-inactive/14531 "2019-08-20T02:56:34Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![TQuy](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tquy/32/3893_2.png) [@TQuy](https://forum.rasa.com/u/TQuy)
#### Post date: [August 20, 2019, 2:56am UTC](https://forum.rasa.com/t/rasa-stop-responding-after-long-time-inactive/14531/1 "2019-08-20T02:56:34Z")

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I run rasa with ngrok and server, it runs fine until I left it inactive for an hour, it stops responding and I have to restart ngrok or server. How can I fix this problem

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### Author: ![dakshvar22](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/dakshvar22/32/3993_2.png) [@dakshvar22](https://forum.rasa.com/u/dakshvar22)
#### Post date: [August 20, 2019, 9:15am UTC](https://forum.rasa.com/t/rasa-stop-responding-after-long-time-inactive/14531/2 "2019-08-20T09:15:05Z")

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Hi @TQuy , please provide more details to make this problem reproducible. What Rasa version, OS, runtime environment are you on? Also, please provide some logs to help debug the problem. Thanks