# Rasa Socket.io timeout

**URL:** <https://forum.rasa.com/t/rasa-socket-io-timeout/63008>\
**Category:** Rasa Open Source\
**Created:** [August 13, 2024, 9:43am UTC](https://forum.rasa.com/t/rasa-socket-io-timeout/63008 "2024-08-13T09:43:35Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Abinash](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@Abinash](https://forum.rasa.com/u/Abinash)\
**Post date:** [August 13, 2024, 9:43am UTC](https://forum.rasa.com/t/rasa-socket-io-timeout/63008/1 "2024-08-13T09:43:35Z")

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Hi I have recently created a rasa bot and connected it to my custom ui using socket io.

When the internet connection is good I am able to query the bot. But when internet connection is very slow the bot is not loading. It seems like the socket io is getting timed out.

Please help

Thanks

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