# Rasa Server Timeout Error **URL:** \ **Category:** Rasa Open Source\ **Created:** [November 22, 2021, 10:28am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397 "2021-11-22T10:28:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 10:28am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/1 "2021-11-22T10:28:24Z")
When I am trying to run an action which takes around 40-50 sec (as it requires sending a mail), the rasa server is crashing due to a timeout error with the following trace: Traceback (most recent call last): File “c:\users\10685510\desktop\venv\lib\site-packages\rasa\core\processor.py”, line 750, in \_run\_action output\_channel, nlg, temporary\_tracker, self.domain File “c:\users\10685510\desktop\venv\lib\site-packages\rasa\core\actions\action.py”, line 613, in run json=json\_body, method=“post”, timeout=DEFAULT\_REQUEST\_TIMEOUT File “c:\users\10685510\desktop\venv\lib\site-packages\rasa\utils\endpoints.py”, line 151, in request \*\*kwargs, File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\client.py”, line 1012, in **aenter** self.\_resp = await self.\_coro File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\client.py”, line 504, in \_request await resp.start(conn) File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\client\_reqrep.py”, line 847, in start message, payload = await self.\_protocol.read() # type: ignore # noqa File “c:\users\10685510\desktop\venv\lib\site-packages\aiohttp\streams.py”, line 591, in read await self.\_waiter concurrent.futures.\_base.CancelledError ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 10:49am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/2 "2021-11-22T10:49:58Z")
@CAkhil share rasa --version whilst activating environment. ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 10:51am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/3 "2021-11-22T10:51:23Z")
@nik202Rasa Version : 2.1.2 Rasa SDK Version : 2.8.2 ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 10:52am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/4 "2021-11-22T10:52:21Z")
@CAkhil Akhil for a reason I asked for while activating environment share me the screenshot. ---
**Author:** ![Vin](https://avatars.discourse-cdn.com/v4/letter/v/a87d85/32.png) [@Vin](https://forum.rasa.com/u/Vin)\ **Post date:** [November 22, 2021, 10:53am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/5 "2021-11-22T10:53:44Z")
In your Virtual environment: venv/Lib/python3.x/site-packages/rasa/core/channels/console.py Change the default value of DEFAULT\_STREAM\_READING\_TIMEOUT\_IN\_SECONDS to 60 ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 10:55am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/6 "2021-11-22T10:55:32Z")
![Screenshot (10)](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/1/6/16626bbc5bdcf00eb8b9b49a2ca3f6f3c84fb922.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 10:57am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/7 "2021-11-22T10:57:46Z")
@CAkhil Akhil you not using Anaconda? and you directly install the Rasa in cmd? Is that so? and what is the reason of using rasa version 2.1.2 ? ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 11:05am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/8 "2021-11-22T11:05:20Z")
I am using a virtual environment in cmd…The reason started with 2.1.2 is that is was first developed by someone else who started with that version long back ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 11:07am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/9 "2021-11-22T11:07:23Z")
@CAkhil I’d recommend to install anaconda and install rasa version 2.8.1 and rasa-sdk 2.8.1 and train the model and do let me know if issue persist? Is that ok? Please install Anaconda from [Anaconda | Individual Edition](https://www.anaconda.com/products/individual) , then create the conda environment using the following command 1. conda create -n rasa3 python=3.8 2. conda activate rasa 3 **For Rasa Open Source:** ```auto `pip install rasa==2.8.1` `pip install rasa-sdk==2.8.1' ``` check version `rasa --version` its install or not **For Installing basic project:** `rasa init` or you can use your current project as well while replacing the files. ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 11:09am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/10 "2021-11-22T11:09:08Z")
Sure @nik202 …I have a doubt…what would be the difference if i use cmd instead of anaconda?..also is it okay if directly use 2.8.1 in cmd instead of anaconda? ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 11:10am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/11 "2021-11-22T11:10:31Z")
@CAkhil Well, the best practise we follow is to use anaconda environment, but try install rasa 2.8.1. Hope that help you. ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 11:11am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/12 "2021-11-22T11:11:18Z")
Okay Thanks…I will try and let you know… ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 11:11am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/13 "2021-11-22T11:11:36Z")
@CAkhil No worries! ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 11:18am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/14 "2021-11-22T11:18:34Z")
Still the same error persists with this solution ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 22, 2021, 11:44am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/15 "2021-11-22T11:44:06Z")
Which version of python is preferred for rasa 2.8.1? @nik202 ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 22, 2021, 1:16pm UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/16 "2021-11-22T13:16:39Z")
@CAkhil 3.6,3.7 or 3.8 any one I have 3.8 bro ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 23, 2021, 7:55am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/17 "2021-11-23T07:55:55Z")
Hi @nik202 , I followed the steps you suggested and i am not getting any timeout error but the action is not working properly…Could u help me out ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 23, 2021, 9:25am UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/18 "2021-11-23T09:25:56Z")
@akelad …Hi could u help me out with this ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [November 23, 2021, 12:09pm UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/19 "2021-11-23T12:09:18Z")
@CAkhil Is you rasa server is up and running as mentioned in the first post? Yes OR No? If yes please close this thread as a solution and open a new thread with issue of actions. ---
**Author:** ![CAkhil](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@CAkhil](https://forum.rasa.com/u/CAkhil)\ **Post date:** [November 23, 2021, 12:11pm UTC](https://forum.rasa.com/t/rasa-server-timeout-error/49397/20 "2021-11-23T12:11:08Z")
Yes…it is up and running