# 'rasa' is not recognized as an internal or external command

**URL:** <https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991>\
**Category:** Rasa Open Source\
**Created:** [April 24, 2020, 11:23am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991 "2020-04-24T11:23:45Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Niks2903](https://avatars.discourse-cdn.com/v4/letter/n/f1d935/32.png) [@Niks2903](https://forum.rasa.com/u/Niks2903)\
**Post date:** [April 24, 2020, 11:23am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/1 "2020-04-24T11:23:45Z")

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![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/7/7a8cab30d890fd3b08ffeb2419351d0cbc1d1e7a.png)

I am getting error : ‘rasa’ is not recognized as an internal or external command, operable program or batch file. I have installed rasa x successfully, still getting above error. Please help.

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**Author:** ![bparikh99](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/bparikh99/32/8327_2.png) [@bparikh99](https://forum.rasa.com/u/bparikh99)\
**Post date:** [April 24, 2020, 12:13pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/2 "2020-04-24T12:13:32Z")

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path is correct??, check it again!!

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**Author:** ![Niks2903](https://avatars.discourse-cdn.com/v4/letter/n/f1d935/32.png) [@Niks2903](https://forum.rasa.com/u/Niks2903)\
**Post date:** [April 24, 2020, 12:29pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/3 "2020-04-24T12:29:37Z")

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Which path ?

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**Author:** ![bparikh99](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/bparikh99/32/8327_2.png) [@bparikh99](https://forum.rasa.com/u/bparikh99)\
**Post date:** [April 24, 2020, 12:31pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/4 "2020-04-24T12:31:08Z")

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C:\Users…

this 👆

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<div class="post-metadata">

**Author:** ![Niks2903](https://avatars.discourse-cdn.com/v4/letter/n/f1d935/32.png) [@Niks2903](https://forum.rasa.com/u/Niks2903)\
**Post date:** [April 24, 2020, 1:54pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/5 "2020-04-24T13:54:00Z")

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Path is correct… I am using anaconda environment

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**Author:** ![lluchini](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/lluchini/32/7609_2.png) [@lluchini](https://forum.rasa.com/u/lluchini)\
**Post date:** [April 24, 2020, 8:17pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/6 "2020-04-24T20:17:19Z")

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@Niks2903

I had something similar, I installed a lib using administrator and tried to run as normal user.

Did you installed rasa with admin?

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**Author:** ![Niks2903](https://avatars.discourse-cdn.com/v4/letter/n/f1d935/32.png) [@Niks2903](https://forum.rasa.com/u/Niks2903)\
**Post date:** [April 25, 2020, 5:54am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/7 "2020-04-25T05:54:47Z")

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No… I have installed it in virtual conda environment

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**Author:** ![bparikh99](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/bparikh99/32/8327_2.png) [@bparikh99](https://forum.rasa.com/u/bparikh99)\
**Post date:** [April 25, 2020, 7:01am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/8 "2020-04-25T07:01:06Z")

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Your path is set in System Environment Variable

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<div class="post-metadata">

**Author:** ![Niks2903](https://avatars.discourse-cdn.com/v4/letter/n/f1d935/32.png) [@Niks2903](https://forum.rasa.com/u/Niks2903)\
**Post date:** [April 25, 2020, 10:20am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/9 "2020-04-25T10:20:48Z")

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you mean path for rasa…No it is not set

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**Author:** ![bparikh99](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/bparikh99/32/8327_2.png) [@bparikh99](https://forum.rasa.com/u/bparikh99)\
**Post date:** [April 25, 2020, 12:21pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/10 "2020-04-25T12:21:10Z")

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try it to set path in system environment

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**Author:** ![gretiere](https://avatars.discourse-cdn.com/v4/letter/g/ebca7d/32.png) [@gretiere](https://forum.rasa.com/u/gretiere)\
**Post date:** [September 3, 2020, 2:23pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/11 "2020-09-03T14:23:16Z")

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Hi, fixed it by adding C:\Users\you\_user\_name\AppData\Roaming\Python\Python37\Scripts to the user PATH variable. This is the path where rasa.exe is located.

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**Author:** ![mpriya-sv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/mpriya-sv/32/16712_2.png) [@mpriya-sv](https://forum.rasa.com/u/mpriya-sv)\
**Post date:** [August 25, 2021, 2:42pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/12 "2021-08-25T14:42:10Z")

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If anyone use python 3.9 version and use rasa you will get error: ‘rasa’ is not recognized as an internal or external command, operable program or batch file. There is some issue with python 3.9 version. So downgrade to 3.8 version. Try downloading the required version from official python download for windows site and add the python version to environment variable path. Restart the command prompt. Now type `python --version` & check if you see the desired version. This worked for me.

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**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [August 31, 2021, 6:42am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/13 "2021-08-31T06:42:21Z")

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@mpriya-sv Please see this [Installation](https://rasa.com/docs/rasa/installation)

You can install Rasa Open Source using pip (requires Python 3.6, 3.7 or 3.8) only. Rasa currently support up to 3.8 python so there is no issue with python 3.9 Version.

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**Author:** ![simonm3](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/simonm3/32/17865_2.png) [@simonm3](https://forum.rasa.com/u/simonm3)\
**Post date:** [October 30, 2021, 7:22pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/14 "2021-10-30T19:22:33Z")

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On python 3.8 fixed by adding C:\Users\you\_user\_name\AppData\Roaming\Python\Python38\Scripts to the path. However now I get ‘WindowsPath’ object has no attribute ‘read\_text’

EDIT: installed fine in linux so I guess I will stick with that but seems not straightforward to install on windows

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [November 1, 2021, 11:34am UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/15 "2021-11-01T11:34:48Z")

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@simonm3 share rasa --version please.

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<div class="post-metadata">

**Author:** ![simonm3](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/simonm3/32/17865_2.png) [@simonm3](https://forum.rasa.com/u/simonm3)\
**Post date:** [November 1, 2021, 10:18pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/16 "2021-11-01T22:18:32Z")

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rasa 2.8.12 python 3.8 windows 10

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<div class="post-metadata">

**Author:** ![simonm3](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/simonm3/32/17865_2.png) [@simonm3](https://forum.rasa.com/u/simonm3)\
**Post date:** [November 1, 2021, 10:19pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/17 "2021-11-01T22:19:33Z")

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(base) PS C:\WINDOWS\system32\> rasa --version Traceback (most recent call last): File “c:\users\simon\anaconda3\lib\runpy.py”, line 194, in _run\_module\_as\_main return run\_code(code, main\_globals, None, File “c:\users\simon\anaconda3\lib\runpy.py”, line 87, in run\_code exec(code, run\_globals) File "C:\Users\simon\AppData\Roaming\Python\Python38\Scripts\rasa.exe\_main.py", line 4, in File "C:\Users\simon\AppData\Roaming\Python\Python38\site-packages\rasa\_main.py", line 10, in import rasa.telemetry File “C:\Users\simon\AppData\Roaming\Python\Python38\site-packages\rasa\telemetry.py”, line 22, in from rasa import model File “C:\Users\simon\AppData\Roaming\Python\Python38\site-packages\rasa\model.py”, line 16, in import [rasa.shared.utils.io](http://rasa.shared.utils.io) File “C:\Users\simon\AppData\Roaming\Python\Python38\site-packages\rasa\shared\utils\io.py”, line 24, in from rasa.shared.exceptions import ( File “C:\Users\simon\AppData\Roaming\Python\Python38\site-packages\rasa\shared\exceptions.py”, line 4, in import jsonschema File "C:\Users\simon\Anaconda3\Lib\site-packages\jsonschema\_init_.py", line 34, in **version** = metadata.version(“jsonschema”) File “c:\users\simon\anaconda3\lib\importlib\metadata.py”, line 531, in version return distribution(distribution\_name).version File “c:\users\simon\anaconda3\lib\importlib\metadata.py”, line 236, in version return self.metadata[‘Version’] File “c:\users\simon\anaconda3\lib\importlib\metadata.py”, line 224, in metadata self.read\_text(‘METADATA’) File “c:\users\simon\anaconda3\lib\importlib\metadata.py”, line 491, in read\_text return self.\_path.joinpath(filename).read\_text(encoding=‘utf-8’) AttributeError: ‘WindowsPath’ object has no attribute ‘read\_text’

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [November 1, 2021, 10:21pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/18 "2021-11-01T22:21:54Z")

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@simonm3 can you please activate rasa environment and type `rasa --version` and share the screenshot pleas.e

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<div class="post-metadata">

**Author:** ![simonm3](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/simonm3/32/17865_2.png) [@simonm3](https://forum.rasa.com/u/simonm3)\
**Post date:** [November 1, 2021, 10:25pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/19 "2021-11-01T22:25:30Z")

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I can’t actually activate anything. I type rasa and get the error message above

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<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [November 1, 2021, 10:26pm UTC](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991/20 "2021-11-01T22:26:52Z")

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@simonm3Please follow these steps for the installation of ROS and Rasa X 🙂

**Note:** You can ignore few steps, if you already performed it!

Please install Anaconda from [Anaconda | Individual Edition](https://www.anaconda.com/products/individual) , then create the conda environment using the following command

1. conda create -n rasa3 python=3.8
2. conda activate rasa 3

**PS:** If you using Linux, check the environment for the same.

**Note:** I’d recommend to create a fresh environment if not you can proceed with next steps:

**Note:** If you not able to install you can downgrade the pip version to 20.2

**For Rasa Open Source:**

```auto
`pip install rasa==2.8.1`
`pip install rasa-sdk==2.8.1'

```

check version `rasa --version` its install or not

**For Installing basic project:**

`rasa init`

then if you need

**For Rasa-X Installation**

`pip install rasa-x==0.39.3 --extra-index-url https://pypi.rasa.com/simple`

check rasa version `rasa --version` its install or not

You will see some error : ImportError: cannot import name ‘RowProxy’ from ‘sqlalchemy.engine’ Install

`pip install SQLAlchemy==1.3.22` should fix it

If sanic related error: `pip install sanic-jwt==1.6.0`

delete .db (events and rasa ) if is showing alembic issue.

`pip install pip==20.2`

If you have any error in-between please share with us.

**Note:** You will see the Event Loop Close error in the terminal, you can ignore that, its an persistent issue with Rasa X and team is working on it.

I hope this will solve your issue. Good Luck!

@simonm3 you only need ROS, so please dnt install rasa x ok ? and if you required please go ahead.

If you able to solve this please do close this thread while marking the solution tick next to this thread.

[Next page](https://forum.rasa.com/t/rasa-is-not-recognized-as-an-internal-or-external-command/27991.md?page=2)
