# Rasa Docker facebook

**URL:** <https://forum.rasa.com/t/rasa-docker-facebook/40650>\
**Category:** Rasa Open Source\
**Created:** [February 26, 2021, 6:16am UTC](https://forum.rasa.com/t/rasa-docker-facebook/40650 "2021-02-26T06:16:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vermaankit192](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@vermaankit192](https://forum.rasa.com/u/vermaankit192)\
**Post date:** [February 26, 2021, 6:16am UTC](https://forum.rasa.com/t/rasa-docker-facebook/40650/1 "2021-02-26T06:16:41Z")

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Hello I have built a bot. When I type it hello message it identifies the intent and give response. But when i am trying to type a message which triggers a action form, it shows following error:-

ERROR rasa.core.processor - Encountered an exception while running action ‘product\_search\_form’.Bot will continue, but the actions events are lost. Please check the logs of your action server for more information. rasa\_server | Traceback (most recent call last): rasa\_server | File “/opt/venv/lib/python3.8/site-packages/rasa/core/actions/action.py”, line 670, in run rasa\_server | response = await self.action\_endpoint.request( rasa\_server | File “/opt/venv/lib/python3.8/site-packages/rasa/utils/endpoints.py”, line 154, in request rasa\_server | raise ClientResponseError( rasa\_server | rasa.utils.endpoints.ClientResponseError: 404, Not Found, body=‘b’404 \xe2\x80\x94 Not Foundhtml { font-family: sans-serif }\n

# \xe2\x9a\xa0\xef\xb8\x8f 404 \xe2\x80\x94 Not Found

Requested URL /webhook not found\n’’ rasa\_server | rasa\_server | The above exception was the direct cause of the following exception: rasa\_server | rasa\_server | Traceback (most recent call last): rasa\_server | File “/opt/venv/lib/python3.8/site-packages/rasa/core/processor.py”, line 760, in \_run\_action rasa\_server | events = await action.run( rasa\_server | File “/opt/venv/lib/python3.8/site-packages/rasa/core/actions/action.py”, line 694, in run rasa\_server | raise RasaException(“Failed to execute custom action.”) from e rasa\_server | rasa.shared.exceptions.RasaException: Failed to execute custom action.

It runs locally perfect. For integration i am using ngrok to create callback url for facebook.

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**Author:** ![jjuzl](https://avatars.discourse-cdn.com/v4/letter/j/dbc845/32.png) [@jjuzl](https://forum.rasa.com/u/jjuzl)\
**Post date:** [March 3, 2021, 9:29am UTC](https://forum.rasa.com/t/rasa-docker-facebook/40650/2 "2021-03-03T09:29:39Z")

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Hi @vermaankit192

How are you running your action server? And can you show me the logs from it?