# Rasa Credentials:

**URL:** <https://forum.rasa.com/t/rasa-credentials/50438>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [January 5, 2022, 7:16pm UTC](https://forum.rasa.com/t/rasa-credentials/50438 "2022-01-05T19:16:19Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 5, 2022, 7:16pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/1 "2022-01-05T19:16:19Z")

</div>

@fkoerner

## Wrong Credentials Error:

I installed RasaX using docker, I am currently facing that issue of wrong credentials.

## Things I have tried:

```auto
cd /etc/rasa
sudo python rasa_x_commands.py create --update admin me rasarasa

sudo python rasa_x_commands.py --update create admin me rasarasa

sudo python3 rasa_x_commands.py create --update admin system_user rasarasa

```

```auto
admin@kla-ac-bot-02:/etc/rasa$ sudo docker-compose exec rasa-x bash -c "python3 /app/scripts/manage_users.py create me welcome123 admin --update"
User me does not exist. To create a new user please run `sudo python rasa_x_commands.py create admin me <pw>`

```

None of them is working, i still get the same error.

This is my installation command

```auto
curl -sSL -o install.sh https://storage.googleapis.com/rasa-x-releases/1.0.0/install.sh

```

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/9/c/9c72d221f8bb8be1604bbb4f4cc58bf104245bb6.jpeg)

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 7:33am UTC](https://forum.rasa.com/t/rasa-credentials/50438/2 "2022-01-06T07:33:33Z")

</div>

@nik202 do you have an idea about this issue?

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 6, 2022, 12:27pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/3 "2022-01-06T12:27:02Z")

</div>

@atwine try first run the docker container and then set the password and you only need to run this

`sudo python rasa_x_commands.py create admin me <pw>`

As I can see you are trying to install rasa 1.0.0? Is it?

OR if the issue persists, then I’d recommend to re-install the Rasa X, can you share which installation step you are referring?

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 12:37pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/4 "2022-01-06T12:37:24Z")

</div>

I revised my installation and installed using this command instead:

```auto
curl -sSL -o install.sh https://storage.googleapis.com/rasa-x-releases/0.42.0/install.sh

```

RasaX version 0.42.0 works fine, thanks.

Right now my issue is attaching the actions server, its not being seen. Any info on that?

I used docker-compose to install RasaX

@nik202

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 6, 2022, 12:54pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/5 "2022-01-06T12:54:13Z")

</div>

@atwine Yes, that was my concern as I guess in new documentation this is no docker installation for rasa 1.x, but yes Rasa X 0.42.0 to 0.42.5 will work fine, it will also tempt you to update, please take a wise decision for the same.

> [@atwine](#):
>
> Right now my issue is attaching the actions server, it’s not being seen. Any info on that?

You need to create the `docker-compose.override.yml` and in that, you need to mention the action image, please ref Rasa Master Class Ep:09 [https://www.youtube.com/watch?v=IUYdwy8HPVc&t=270s](https://www.youtube.com/watch?v=IUYdwy8HPVc&t=270s) (12:00 min)

Update it, down the docker and up the docker again

`sudo docker-compose down && docker-compose up -d`

If you have any permission issue please let me know.

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 1:38pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/6 "2022-01-06T13:38:17Z")

</div>

Hey @nik202

I believe I have successfully installed that, here are my settings:

```auto
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
e3b0ac644922 nginx:1.19 "/docker-entrypoint.…" 11 minutes ago Up 3 minutes 80/tcp, 0.0.0.0:80->8080/tcp, :::80->8080/tcp, 0.0.0.0:443->8443/tcp, :::443->8443/tcp rasa_nginx_1
89933f362524 rasa/rasa-sdk:2.8.1 "./entrypoint.sh sta…" 12 minutes ago Restarting (1) 55 seconds ago rasa_app_1
7eea55c1f84d rasa/rasa:2.8.0-full "rasa x --no-prompt …" 12 minutes ago Up 3 minutes 5005/tcp rasa_rasa-worker_1
b5eedcd7761a rasa/rasa:2.8.0-full "rasa x --no-prompt …" 12 minutes ago Up 3 minutes 5005/tcp rasa_rasa-production_1
81341162352f rasa/rasa-x:0.42.0 "python -m rasax.com…" 12 minutes ago Up 2 minutes (healthy) 8000/tcp rasa_db-migration_1
9cdc7ab2ba84 rasa/rasa-x:0.42.0 "/tini -g -- sh -c '…" 12 minutes ago Up 3 minutes 5002/tcp rasa_rasa-x_1
36488fd38a93 bitnami/postgresql:11.11.0 "/opt/bitnami/script…" 12 minutes ago Up 3 minutes 5432/tcp rasa_db_1
7e0c9585f515 bitnami/rabbitmq:3.8.17 "/opt/bitnami/script…" 12 minutes ago Up 3 minutes 4369/tcp, 5671-5672/tcp, 15671-15672/tcp, 25672/tcp rasa_rabbit_1
447e97f5773e rasa/duckling:0.1.6.5-r2 "duckling-example-ex…" 12 minutes ago Up 3 minutes 8000/tcp rasa_duckling_1
ec172de44867 bitnami/redis:6.2.4 "/opt/bitnami/script…" 12 minutes ago Up 3 minutes 6379/tcp rasa_redis_1

```

docker-compose.override.yml file

```auto
version: '3.4'
services:
  app:
    image: 'rasa/rasa-sdk:2.8.1'
    volumes:
      - './actions:/app/actions'
    expose:
      - '5055'
    depends_on:
      - rasa-production

```

File Structure

```auto
admin@kla-ac-bot-02:/etc/rasa$ ls
actions certs credentials.yml docker-compose.override.yml endpoints.yml logs nginx-config-files scripts
auth credentials db docker-compose.yml environments.yml models rasa_x_commands.py
admin@kla-ac-bot-02:/etc/rasa$ cd actions/
admin@kla-ac-bot-02:/etc/rasa/actions$ ls
actions.py __init__.py
admin@kla-ac-bot-02:/etc/rasa/actions$

```

Now I don’t know what I am missing: The actions, still now running.

Should I install the latest sdk and not 2.8.1?

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/3/c/3c3e55e6183a50f31942f6c1435aa288da1ed226.png)

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 6, 2022, 1:45pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/7 "2022-01-06T13:45:37Z")

</div>

@atwine This issue can be some missing packages or some error in a code that’s why It show the error, till the time `rasa_app_1` stay as UP and Healthy you will not able to use custom action.

Please run the docker using this command and check the rasa\_app\_1 logs, and check it’s excited with 0 or 1 and the message (share with us)

`docker-compose up`

**Note:** Even mention this `user: root` in docker-compose.override.yml

I’m facing drafts offline issue and IP issue on forum, so my reply can be late.

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 1:59pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/8 "2022-01-06T13:59:50Z")

</div>

This is what I see in the logs @nik202

```auto
nginx_1 | 168.167.247.8 - - [06/Jan/2022:13:59:05 +0000] "GET /api/projects/default/git_repositories/1/status HTTP/1.1" 200 264 "http://137.63.194.18/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36"
rasa_app_1 exited with code 1

```

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 2:03pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/9 "2022-01-06T14:03:09Z")

</div>

@nik202

I think this maybe my problem

```auto
app_1 | File "<frozen importlib._bootstrap>", line 1014, in _gcd_import
app_1 | File "<frozen importlib._bootstrap>", line 991, in _find_and_load
app_1 | File "<frozen importlib._bootstrap>", line 975, in _find_and_load_unlocked
app_1 | File "<frozen importlib._bootstrap>", line 671, in _load_unlocked
app_1 | File "<frozen importlib._bootstrap_external>", line 848, in exec_module
app_1 | File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
app_1 | File "/app/actions/actions.py", line 13, in <module>
app_1 | import pandas as pd
app_1 | ModuleNotFoundError: No module named 'pandas'

```

How do I install this module with docker?

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 6, 2022, 2:05pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/10 "2022-01-06T14:05:08Z")

</div>

@atwine you need to mention this in the requirements.txt file

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 2:08pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/11 "2022-01-06T14:08:01Z")

</div>

@nik202

So all I need to do is create a file with requirements and put it in the actions folder or the main rasa folder?

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 6, 2022, 2:17pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/12 "2022-01-06T14:17:18Z")

</div>

@atwine I guess check how to install requirements.txt file using docker-compose in google. Only putting the files in actions folder will not solve the purpose. The way I used is bit complex as I’m using Github Actions and I have my personal action server image, so I recommend to see the rasa document or take a help from google, as soon as you fix this issue you are good to go.

---

<div class="post-metadata">

**Author:** ![atwine](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/atwine/32/16184_2.png) [@atwine](https://forum.rasa.com/u/atwine)\
**Post date:** [January 6, 2022, 4:39pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/13 "2022-01-06T16:39:49Z")

</div>

This is what i did to solve the problem:

```auto
# Extend the official Rasa SDK image
FROM rasa/rasa-sdk:2.8.1

# Use subdirectory as working directory
WORKDIR /app

# Copy any additional custom requirements, if necessary (uncomment next line)
COPY actions/requirements-actions.txt ./

# Change back to root user to install dependencies
USER root

# Install extra requirements for actions code, if necessary (uncomment next line)
RUN pip install -r requirements-actions.txt

# Copy actions folder to working directory
COPY ./actions /app/actions

# By best practices, don't run the code with root user
USER 1001

```

I built it from scratch and then added it to my runtime and then it worked. Thanks

@nik202

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 6, 2022, 4:45pm UTC](https://forum.rasa.com/t/rasa-credentials/50438/14 "2022-01-06T16:45:00Z")

</div>

@atwine Mean you created the docker file for the sdk. Great and Good Luck!