# Rasa.core.actions.action - Failed to extract slot pname with action appointment\_form.Allowing other policies to predict next action **URL:** \ **Category:** Rasa Open Source\ **Tags:** testing\ **Created:** [September 13, 2021, 7:52am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687 "2021-09-13T07:52:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![deepali0162](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@deepali0162](https://forum.rasa.com/u/deepali0162)\ **Post date:** [September 13, 2021, 7:52am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/1 "2021-09-13T07:52:02Z")
I am trying to ask name, email, phone and date of appointment via RASA chatbot. I was able to train my model without any error however, while running the bot is says “rasa.core.actions.action - Failed to extract slot pname with action appointment\_form.Allowing other policies to predict next action.” Attached are files for reference. Also, I am using RASA version 2.0 and when I stories in the below way: - greet: - utter\_greet it gives error. Can someone please help?[actions.py](https://forum.rasa.com/uploads/short-url/igFEHqxVSAN3iK6o5E40kID1GXG.py) (932 Bytes) [nlu.yml](https://forum.rasa.com/uploads/short-url/bsaTXCjyEbIofghVVY9mp4NonGC.yml) (3.6 KB) [stories.yml](https://forum.rasa.com/uploads/short-url/5k4JZiwHMhTqLfOlzIdy35VCYV.yml) (675 Bytes) [domain.yml](https://forum.rasa.com/uploads/short-url/3o6tdIFHidkkiKxTy6dG6Pmp7Ep.yml) (1.4 KB) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [September 13, 2021, 8:08am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/2 "2021-09-13T08:08:44Z")
@deepali0162 Heya! Can you please share the error screenshot? ---
**Author:** ![deepali0162](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@deepali0162](https://forum.rasa.com/u/deepali0162)\ **Post date:** [September 13, 2021, 8:14am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/3 "2021-09-13T08:14:50Z")
![Screenshot 2021-09-13 at 1.44.27 PM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/1/1/1183d05f4e899dfa8f7814dba99022ee75054ddb.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [September 13, 2021, 8:15am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/4 "2021-09-13T08:15:25Z")
@deepali0162 you running rasa action server too? ---
**Author:** ![deepali0162](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@deepali0162](https://forum.rasa.com/u/deepali0162)\ **Post date:** [September 13, 2021, 8:16am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/5 "2021-09-13T08:16:16Z")
yes …also duckling ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [September 13, 2021, 8:18am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/6 "2021-09-13T08:18:16Z")
@deepali0162 see every error carefully it stated that you using entities like phone-number but you not mentioned that in entities in domain.yml and even for number and for time, update it please. @deepali0162 you even mentioned ```auto requested_slot: type: text ``` But you not mentioned which slots you requested. @deepali0162 delete the older models and retrain and run. Please see the doc for forms, slot, entities etc Some of the resources which will help you [Memory and Slots in Rasa | Rasa Tutorial - YouTube](https://youtu.be/Ss1xRQv9jWg) | [Introduction to Rasa Forms | Rasa Tutorial - YouTube](https://youtu.be/U3an88fjFRc) | [Customise a Form to Properly Ask for Names | Rasa Tutorials - YouTube](https://youtu.be/md97kXT27Y0) Please even see this amazing video series : [Conversational AI with Rasa: Introduction to Rasa - YouTube](https://www.youtube.com/watch?v=Ap62n_YAVZ8&list=PL75e0qA87dlEjGAc9j9v3a5h1mxI2Z9fi) I strongly recommend the above video series for you reference. If you have any further issue please let us know. Good Luck! ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [September 14, 2021, 2:41pm UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/7 "2021-09-14T14:41:36Z")
Hi @deepali0162 are you able to solve this issue? if so can I request you to please close this thread a solution for others. Thanks. ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [September 16, 2021, 10:41am UTC](https://forum.rasa.com/t/rasa-core-actions-action-failed-to-extract-slot-pname-with-action-appointment-form-allowing-other-policies-to-predict-next-action/47687/8 "2021-09-16T10:41:28Z")
@deepali0162 Are you able to solve this issue or you still working on this issue. When you got time please mark the solution or shared your solution. Good Luck!