# Rasa chatbot using csv dataset

**URL:** <https://forum.rasa.com/t/rasa-chatbot-using-csv-dataset/41965>\
**Category:** Rasa Open Source\
**Created:** [April 1, 2021, 6:35am UTC](https://forum.rasa.com/t/rasa-chatbot-using-csv-dataset/41965 "2021-04-01T06:35:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Shruti](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/shruti/32/14169_2.png) [@Shruti](https://forum.rasa.com/u/Shruti)\
**Post date:** [April 1, 2021, 6:35am UTC](https://forum.rasa.com/t/rasa-chatbot-using-csv-dataset/41965/1 "2021-04-01T06:35:00Z")

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Hello everyone, I’m working on a chatbot project and I want to fetch csv data that inlcudes college names, locations, email\_ids, contacts and intakes. Suppose the user asks for the location or contact of particular college then it should get that location from the csv file and bot will give the output as “here is the location/contact details/ email id of ‘clg\_name’”. Please help me with this. Thanks

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**Author:** ![rctatman](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rctatman/32/6734_2.png) [@rctatman](https://forum.rasa.com/u/rctatman)\
**Post date:** [April 1, 2021, 6:20pm UTC](https://forum.rasa.com/t/rasa-chatbot-using-csv-dataset/41965/2 "2021-04-01T18:20:35Z")

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Hi Shurti! I’d recommend using a custom action to do this. [This example assistant](https://github.com/RasaHQ/retail-demo) does basically the same thing with a SQLite database so it might be a helpful starting place.

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**Author:** ![AdarshTugao](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/adarshtugao/32/17645_2.png) [@AdarshTugao](https://forum.rasa.com/u/AdarshTugao)\
**Post date:** [October 15, 2021, 5:28pm UTC](https://forum.rasa.com/t/rasa-chatbot-using-csv-dataset/41965/3 "2021-10-15T17:28:25Z")

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Hi, I am working on chatbot project and I want to fetch the data from CSV and excel the include employee name, employee id, employee status, group, department , if suppose the user ask for employee status or tell me the employee status and employee name according to there group. please help me with this. Thanks