# RASA 3.0 socketio not working

**URL:** <https://forum.rasa.com/t/rasa-3-0-socketio-not-working/49578>\
**Category:** Rasa Open Source\
**Created:** [November 28, 2021, 1:00pm UTC](https://forum.rasa.com/t/rasa-3-0-socketio-not-working/49578 "2021-11-28T13:00:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![medicareamaze](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/medicareamaze/32/18346_2.png) [@medicareamaze](https://forum.rasa.com/u/medicareamaze)\
**Post date:** [November 28, 2021, 1:00pm UTC](https://forum.rasa.com/t/rasa-3-0-socketio-not-working/49578/1 "2021-11-28T13:00:15Z")

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Installed a fresh Rasa 3.0 and tried to connect from my website using socketio endpoint. I get this error

> Exception occurred while handling uri: ‘[http://localhost:5005/socket.io/?EIO=4&transport=polling&t=NrceI9f](http://localhost:5005/socket.io/?EIO=4&transport=polling&t=NrceI9f)’ Traceback (most recent call last): File “handle\_request”, line 83, in handle\_request class Sanic(BaseSanic, metaclass=TouchUpMeta): File “/opt/anaconda3/lib/python3.8/site-packages/engineio/asyncio\_server.py”, line 317, in handle\_request return await self.\_make\_response(r, environ) File “/opt/anaconda3/lib/python3.8/site-packages/engineio/asyncio\_server.py”, line 385, in \_make\_response response = make\_response( File “/opt/anaconda3/lib/python3.8/site-packages/engineio/async\_drivers/sanic.py”, line 102, in make\_response return HTTPResponse(body=payload, content\_type=content\_type, TypeError: ‘NoneType’ object is not callable

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**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [November 28, 2021, 5:34pm UTC](https://forum.rasa.com/t/rasa-3-0-socketio-not-working/49578/2 "2021-11-28T17:34:35Z")

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@medicareamaze what is your frontend and website?

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**Author:** ![hsm207](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hsm207/32/2647_2.png) [@hsm207](https://forum.rasa.com/u/hsm207)\
**Post date:** [November 29, 2021, 12:54am UTC](https://forum.rasa.com/t/rasa-3-0-socketio-not-working/49578/3 "2021-11-29T00:54:46Z")

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I don’t think it’s a problem with OP’s frontend or website. It does not work even on localhost and using rasa’s chat widget. This [issue](https://github.com/RasaHQ/rasa/issues/10412) has the details.