# Raise RasaException("Failed to execute custom action.")

**URL:** <https://forum.rasa.com/t/raise-rasaexception-failed-to-execute-custom-action/45728>\
**Category:** Rasa Open Source\
**Created:** [July 14, 2021, 5:57am UTC](https://forum.rasa.com/t/raise-rasaexception-failed-to-execute-custom-action/45728 "2021-07-14T05:57:33Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![cleong008](https://avatars.discourse-cdn.com/v4/letter/c/ac91a4/32.png) [@cleong008](https://forum.rasa.com/u/cleong008)\
**Post date:** [July 14, 2021, 5:57am UTC](https://forum.rasa.com/t/raise-rasaexception-failed-to-execute-custom-action/45728/1 "2021-07-14T05:57:33Z")

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Hi All,

Would like to request a help for this error: raise RasaException(“Failed to execute custom action.”)

These are the following things I have done to the original Rasa files:

1. Edited nlu.yml
2. Edited stories.yml
3. Edited domain.yml
4. Re-train rasa model by running “rasa train”
5. Run the rasa server by running “rasa run actions”
6. Start the chartbot by running “rasa shell”

There is nothing wrong from step 1 to 6, until when I key in my input using the intent I have put into nlu.yml, the response it the following error:

Traceback (most recent call last): File “c:\users\65867\desktop\rasa\venv\lib\site-packages\rasa\core\processor.py”, line 772, in \_run\_action events = await action.run( File “c:\users\65867\desktop\rasa\venv\lib\site-packages\rasa\core\actions\action.py”, line 709, in run raise RasaException(“Failed to execute custom action.”) from e rasa.shared.exceptions.RasaException: Failed to execute custom action.

Hope anyone can help.

Thank you.

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