# QnA Bot using RASA

**URL:** <https://forum.rasa.com/t/qna-bot-using-rasa/3559>\
**Category:** Rasa Open Source\
**Created:** [December 14, 2018, 9:24am UTC](https://forum.rasa.com/t/qna-bot-using-rasa/3559 "2018-12-14T09:24:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vinayver198](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/vinayver198/32/341_2.png) [@vinayver198](https://forum.rasa.com/u/vinayver198)\
**Post date:** [December 14, 2018, 9:24am UTC](https://forum.rasa.com/t/qna-bot-using-rasa/3559/1 "2018-12-14T09:24:42Z")

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Can we build a FAQ bot using RASA. Since every FAQ has a corresponding answer , we can consider it as an action. Also maximum FAQ variations can be 3 or 4 . If we can build, what should be the possible approach. Also should we consider each Question in FAQ as an intent ?

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**Author:** ![EPedrotti](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/epedrotti/32/894_2.png) [@EPedrotti](https://forum.rasa.com/u/EPedrotti)\
**Post date:** [December 21, 2018, 9:13am UTC](https://forum.rasa.com/t/qna-bot-using-rasa/3559/2 "2018-12-21T09:13:34Z")

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Hi @vinayver198, here [https://github.com/RasaHQ/rasa-demo](https://github.com/RasaHQ/rasa-demo) you can find an example of how to implement FAQs. Have a look at the actions.py file and at the domain file to see how we implemented it.

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**Author:** ![vinayver198](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/vinayver198/32/341_2.png) [@vinayver198](https://forum.rasa.com/u/vinayver198)\
**Post date:** [December 25, 2018, 7:23pm UTC](https://forum.rasa.com/t/qna-bot-using-rasa/3559/3 "2018-12-25T19:23:28Z")

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The example was great. My approach is same but I have got 670 types of FAQs. The intent classification is going wrong.

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**Author:** ![rajas.black](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rajas.black/32/15711_2.png) [@rajas.black](https://forum.rasa.com/u/rajas.black)\
**Post date:** [April 30, 2020, 1:06pm UTC](https://forum.rasa.com/t/qna-bot-using-rasa/3559/4 "2020-04-30T13:06:21Z")

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@vinayver198 were you successful in building the FAQ bot?