# Process running mem=662M(129.4%) heroku\[run.7214\]: Error R14 (Memory quota exceeded)

**URL:** <https://forum.rasa.com/t/process-running-mem-662m-129-4-heroku-run-7214-error-r14-memory-quota-exceeded/29972>\
**Category:** Rasa Open Source\
**Created:** [June 9, 2020, 8:59am UTC](https://forum.rasa.com/t/process-running-mem-662m-129-4-heroku-run-7214-error-r14-memory-quota-exceeded/29972 "2020-06-09T08:59:30Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![jtt0](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jtt0](https://forum.rasa.com/u/jtt0)\
**Post date:** [May 17, 2022, 2:15pm UTC](https://forum.rasa.com/t/process-running-mem-662m-129-4-heroku-run-7214-error-r14-memory-quota-exceeded/29972/5 "2022-05-17T14:15:16Z")

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hello, I have found several posts ( [1](https://devcenter.heroku.com/articles/ruby-memory-use) , [2](https://github.com/brianc/node-forky/issues/8#issuecomment-250636308) and [3](https://medium.com/sohoffice/fighting-the-heroku-error-r14-memory-quota-exceeded-issue-593b7f611ffa) ) that mention setting the WEB\_MEMORY and WEB\_CONCURRENCY variables. I have tried the following commands but have not been able to solve it. Does anyone have more information about this error?

```auto
heroku config:set WEB_MEMORY=512
heroku config:set WEB_CONCURRENCY=1

```

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