# Problems loading model using Rasa X with Docker Compose

**URL:** <https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [November 30, 2020, 12:42am UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517 "2020-11-30T00:42:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![flych3r](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/flych3r/32/11612_2.png) [@flych3r](https://forum.rasa.com/u/flych3r)\
**Post date:** [November 30, 2020, 12:42am UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517/1 "2020-11-30T00:42:35Z")

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Hi. I’m having problems deploying using Docker Compose. When I upload a model, I can only see it’s Domain.

 ![Active model](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/9/94c7b0670a83aafe53104dfec25d353f0e39c424.png) ![Domain](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/8/86301cacc0b7e3490ebd82e89efa15a603713d34.png) ![Conversation](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/5/5a45b7269871b9516bf892708cb4ac06be290aa5.png)

From the logs of the rasa\_production container I get: Could not load model due to [http://rasa-x:5002/api/projects/default/models/tags/production](http://rasa-x:5002/api/projects/default/models/tags/production).

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<div class="post-metadata">

**Author:** ![tanbui](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tanbui/32/12072_2.png) [@tanbui](https://forum.rasa.com/u/tanbui)\
**Post date:** [December 1, 2020, 7:58pm UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517/2 "2020-12-01T19:58:57Z")

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I’m having the same issue. any solutions?

I noticed that there was a new docker image for rasa-x today, but I’m still having the same issue.

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<div class="post-metadata">

**Author:** ![flych3r](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/flych3r/32/11612_2.png) [@flych3r](https://forum.rasa.com/u/flych3r)\
**Post date:** [December 1, 2020, 8:15pm UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517/3 "2020-12-01T20:15:03Z")

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Hi. Was able to get it working doing the manual installation, setting the following versions.

```auto
RASA_X_VERSION=0.33.2
RASA_VERSION=2.1.2-full
RASA_SDK_VERSION=2.0.0

```

I also trained the model using version `2.1.2`.

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<div class="post-metadata">

**Author:** ![tanbui](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tanbui/32/12072_2.png) [@tanbui](https://forum.rasa.com/u/tanbui)\
**Post date:** [December 2, 2020, 4:48am UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517/4 "2020-12-02T04:48:35Z")

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I was running Rasa X 0.32.2 with Rasa 1.10.10 on Google VM instance. It was running fine. Then I decided to upgrade to Rasa X 0.33.2 with Rasa 2.0.2

Reproduce steps:

1. Create Google VM instance and run it.
2. SSH into the instance remotely.
3. Download Rasa installation file:

> curl -sSL -o install.sh [https://storage.googleapis.com/rasa-x-releases/latest/install.sh](https://storage.googleapis.com/rasa-x-releases/latest/install.sh)

1. Run the installation file

> sudo bash ./install.sh

The script will download and execute _ **rasa\_x\_playbook.yml** _ file, and it also creates _ **/etc/rasa** _ directory.

1. change directory to

> cd /etc/rasa

1. Run docker-compose

> sudo docker-compose up -d

1. Set admin password

> sudo python rasa\_x\_commands.py create --update admin me _password_

This is when the problem begins.

I have tried to use the version that you suggested above: RASA\_X\_VERSION=0.33.2 and RASA\_VERSION=2.1.2 by hard-coding the version number in _ **rasa\_x\_playbook.yml** _ file. Then run the playbook file manually, then docker-compose file.

When I checked the VM instant at a given IP address, I got this error:

http:///api/health

{“version”:“0.33.2”,“status”:“failure”,“message”:“See the server logs for more information.”,“reason”:“The server encountered an internal error and cannot complete the request.”,“details”:{},“help”:null,“code”:500}

how and where did you set the version number? RASA\_X\_VERSION=0.33.2 RASA\_VERSION=2.1.2-full RASA\_SDK\_VERSION=2.0.0

any suggestions are greatly appreciated.

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<div class="post-metadata">

**Author:** ![flych3r](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/flych3r/32/11612_2.png) [@flych3r](https://forum.rasa.com/u/flych3r)\
**Post date:** [December 2, 2020, 11:19am UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517/5 "2020-12-02T11:19:08Z")

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I followed the steps on the [Docker Compose Manual Installation](https://rasa.com/docs/rasa-x/installation-and-setup/install/docker-compose#docker-compose-manual-install). Then you can set the specific versions on the `.env` file.

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<div class="post-metadata">

**Author:** ![tanbui](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tanbui/32/12072_2.png) [@tanbui](https://forum.rasa.com/u/tanbui)\
**Post date:** [December 17, 2020, 7:14pm UTC](https://forum.rasa.com/t/problems-loading-model-using-rasa-x-with-docker-compose/37517/7 "2020-12-17T19:14:40Z")

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update: version 0.33.2 didn’t work for me. But version 0.34.0 did. I believe it is the latest official version. Rasa installation scripts are now pointing to 0.34.0