# Problem with rest for Rasa running on Amazon EKS

**URL:** <https://forum.rasa.com/t/problem-with-rest-for-rasa-running-on-amazon-eks/34535>\
**Category:** Rasa Open Source\
**Created:** [September 25, 2020, 2:58pm UTC](https://forum.rasa.com/t/problem-with-rest-for-rasa-running-on-amazon-eks/34535 "2020-09-25T14:58:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Chidi\_251](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@Chidi\_251](https://forum.rasa.com/u/Chidi_251)\
**Post date:** [September 25, 2020, 2:58pm UTC](https://forum.rasa.com/t/problem-with-rest-for-rasa-running-on-amazon-eks/34535/1 "2020-09-25T14:58:26Z")

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I’m unable to make a POST request to my server IP address/webhooks/rest/webhook.

I keep getting the following error:

“The server encountered an internal error and cannot complete your request”

Please assistant needed! I’ve been struggling with it for a while now ☹

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**Author:** ![tczekajlo](https://avatars.discourse-cdn.com/v4/letter/t/b2d939/32.png) [@tczekajlo](https://forum.rasa.com/u/tczekajlo)\
**Post date:** [September 28, 2020, 9:13am UTC](https://forum.rasa.com/t/problem-with-rest-for-rasa-running-on-amazon-eks/34535/2 "2020-09-28T09:13:27Z")

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Hi @Chidi_251,

I assume you use the rasa-x helm chart. Can you check the logs for the rasa-production pod? There should be more information about why your request cannot be complete.

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**Author:** ![Chidi\_251](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@Chidi\_251](https://forum.rasa.com/u/Chidi_251)\
**Post date:** [September 28, 2020, 9:50am UTC](https://forum.rasa.com/t/problem-with-rest-for-rasa-running-on-amazon-eks/34535/3 "2020-09-28T09:50:01Z")

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Thank you very much for your response!

I have done as you said and found the following error:

Exception occurred while handling uri: '/webhooks/rest/webhook

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**Author:** ![Chidi\_251](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@Chidi\_251](https://forum.rasa.com/u/Chidi_251)\
**Post date:** [September 28, 2020, 12:35pm UTC](https://forum.rasa.com/t/problem-with-rest-for-rasa-running-on-amazon-eks/34535/4 "2020-09-28T12:35:06Z")

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Hi there! thank you! I tried with postman and it worked! It seems to do it on a windows command line with curl is quite tricky. thanks for your help!