Problem triggering a form from a custom action in Rasa 3

[Hendler (Jonathan Hendler)]

current status looking at the policy file

In debugging we see DefinePrevUserUtteredFeaturization

• action_default_fallback

Reading Rasa-core: 'action_default_fallback' triggered for valid input - #3 by madhanaravind added

• AugmentedMemoizationPolicy

Reading Action_default_fallback always prompted when threshold is high

added

• model_confidence: softmax

Then saw

• Skipping predictions for UnexpecTEDIntentPolicy as either there is no event of type UserUttered, event’s intent is new and not in domain or there is an event of type ActionExecuted after the last UserUttered.

Led to

Intent from UserUttered event is not triggering the corresponding rule

I’m trying to invoke a rule from “action_nlu_fallback” through UserUttered(“some_text”,{“intent”: {“name”: “xyz”, “confidence”: 1.0}}) as return event. I am able to see in the logs, that the nlu core is able to extract the intent as expected (i.e intent: ‘xyz’). But the issue here is that, instead of invoking corresponding rule related to the parsed intent, rasa core is always predicting next action is “‘action_listen’”. so what changes do i need to do, so that it will trigger corresponding rul…