# Problem in extractor.py file of rasa package

**URL:** <https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533>\
**Category:** Rasa Open Source\
**Created:** [January 12, 2022, 11:00pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533 "2022-01-12T23:00:07Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Mostafa\_Saeed](https://avatars.discourse-cdn.com/v4/letter/m/41988e/32.png) [@Mostafa\_Saeed](https://forum.rasa.com/u/Mostafa_Saeed)\
**Post date:** [January 12, 2022, 11:00pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/1 "2022-01-12T23:00:07Z")

</div>

I was upgrading rasa to the latest version which is 3.0.4 and it got me this error (ImportError: cannot import name ‘EntityExtractor’ from ‘rasa.nlu.extractors.extractor’ (C:\Users\User\Anaconda3\envs\updated\_rasa\lib\site-packages\rasa\nlu\extractors\extractor.py))

So, if anyone can help me , I will be so thankful.

Thanks for your time in advance !

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 12, 2022, 11:01pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/2 "2022-01-12T23:01:54Z")

</div>

@Mostafa_Saeed what method you are using for upgrading?

---

<div class="post-metadata">

**Author:** ![Mostafa\_Saeed](https://avatars.discourse-cdn.com/v4/letter/m/41988e/32.png) [@Mostafa\_Saeed](https://forum.rasa.com/u/Mostafa_Saeed)\
**Post date:** [January 13, 2022, 10:48pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/3 "2022-01-13T22:48:52Z")

</div>

pip3 install --upgrade rasa

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 13, 2022, 10:55pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/4 "2022-01-13T22:55:20Z")

</div>

@Mostafa_Saeed can you try install with `pip install rasa==3.0.4`

---

<div class="post-metadata">

**Author:** ![Mostafa\_Saeed](https://avatars.discourse-cdn.com/v4/letter/m/41988e/32.png) [@Mostafa\_Saeed](https://forum.rasa.com/u/Mostafa_Saeed)\
**Post date:** [January 13, 2022, 11:02pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/5 "2022-01-13T23:02:51Z")

</div>

I think its something related to rasa x , as when I re-install rasa x it downgrade rasa automatically to 2.8.21 (Note: I got this error when I run ‘rasa run actions’)

So, is there a rasa x version compatible with rasa 3.0.4?

---

<div class="post-metadata">

**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\
**Post date:** [January 13, 2022, 11:49pm UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/6 "2022-01-13T23:49:06Z")

</div>

@Mostafa_Saeed you posted this issue in the category of rasa open-source and rasa x is still not compatible with rasa 3. x any version.

@Mostafa_Saeed please be specific about what you trying to install its rasa x or rasa open source version 3.x

---

<div class="post-metadata">

**Author:** ![Mostafa\_Saeed](https://avatars.discourse-cdn.com/v4/letter/m/41988e/32.png) [@Mostafa\_Saeed](https://forum.rasa.com/u/Mostafa_Saeed)\
**Post date:** [January 14, 2022, 11:20am UTC](https://forum.rasa.com/t/problem-in-extractor-py-file-of-rasa-package/50533/7 "2022-01-14T11:20:46Z")

</div>

Yes got it!

Thanks for your help!