# Nothing happens after triggering the action server

**URL:** <https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667>\
**Category:** Rasa Open Source\
**Created:** [November 25, 2019, 10:24am UTC](https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667 "2019-11-25T10:24:03Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![rpjayasekara](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rpjayasekara/32/6886_2.png) [@rpjayasekara](https://forum.rasa.com/u/rpjayasekara)\
**Post date:** [November 25, 2019, 10:24am UTC](https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667/1 "2019-11-25T10:24:03Z")

</div>

I have followed [this](https://rasa.com/docs/rasa/user-guide/running-rasa-with-docker/) tutorial “Running Rasa with Docker” available in the RASA documentation.

This is my custom action. ![custom-actions%20rasa](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/6/60b9c4bead57638ae24a92d5c2d07e84a1d0272c.png)

When the custom action triggers nothing happens. No reply from chatbot.

 ![rasa-error](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/8/878a1fb176e6fd77b76f43e5e42f524f8503d84e.png)

---

<div class="post-metadata">

**Author:** ![btotharye](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/btotharye/32/5321_2.png) [@btotharye](https://forum.rasa.com/u/btotharye)\
**Post date:** [November 25, 2019, 3:12pm UTC](https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667/2 "2019-11-25T15:12:23Z")

</div>

I don’t see your print statement in that logging output, does it ever hit that and print it? I was just wanting to ensure you had this custom `ActionSkill` assigned to a story setup so it would respond.

Thanks

---

<div class="post-metadata">

**Author:** ![rpjayasekara](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rpjayasekara/32/6886_2.png) [@rpjayasekara](https://forum.rasa.com/u/rpjayasekara)\
**Post date:** [November 26, 2019, 4:24am UTC](https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667/3 "2019-11-26T04:24:50Z")

</div>

No it’s triggered. Can you see the action\_server\_1 log? The actions.py code is run when it’s triggered but nothing happens. I confirmed it by let it to have an error. where there is an error the errors is triggered ans show the log.

---

<div class="post-metadata">

**Author:** ![btotharye](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/btotharye/32/5321_2.png) [@btotharye](https://forum.rasa.com/u/btotharye)\
**Post date:** [December 3, 2019, 12:08pm UTC](https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667/4 "2019-12-03T12:08:16Z")

</div>

Well I meant more if this was working shouldn’t we see your print statement? Are you running in debug mode? Sorry I was traveling and on vacation for a bit so playing catchup on forum posts.

---

<div class="post-metadata">

**Author:** ![durashi](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/durashi/32/6143_2.png) [@durashi](https://forum.rasa.com/u/durashi)\
**Post date:** [December 6, 2019, 3:25am UTC](https://forum.rasa.com/t/nothing-happens-after-triggering-the-action-server/21667/5 "2019-12-06T03:25:36Z")

</div>

> [@Custom Action Utter message not working](http://forum.rasa.com/t/custom-action-utter-message-not-working/21838/2):
>
> Hi @James, Can you try rasa run actions --actions actions command instead. I got the same issue back then.

Hi @rpjayasekara check this if it helps you