# Not able to use the rasa shell command **URL:** \ **Category:** Rasa Open Source\ **Created:** [July 11, 2020, 8:05am UTC](https://forum.rasa.com/t/not-able-to-use-the-rasa-shell-command/31240 "2020-07-11T08:05:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![avirupchattaraj1234](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@avirupchattaraj1234](https://forum.rasa.com/u/avirupchattaraj1234)\ **Post date:** [July 11, 2020, 8:05am UTC](https://forum.rasa.com/t/not-able-to-use-the-rasa-shell-command/31240/1 "2020-07-11T08:05:07Z")
Bot loaded. Type a message and press enter (use ‘/stop’ to exit): 2020-07-11 13:31:40 ERROR asyncio - Task exception was never retrieved future: \ exception=RuntimeError(‘This event loop is already running’)\> Traceback (most recent call last): File “d:\anaconda3\envs\rasa\_developer\lib\site-packages\rasa\core\run.py”, line 134, in run\_cmdline\_io sender\_id=conversation\_id, File “d:\anaconda3\envs\rasa\_developer\lib\site-packages\rasa\core\channels\console.py”, line 142, in record\_messages text = get\_user\_input(button\_question) File “d:\anaconda3\envs\rasa\_developer\lib\site-packages\rasa\core\channels\console.py”, line 78, in get\_user\_input style=Style([(“qmark”, “#b373d6”), ("", “#b373d6”)]), File “d:\anaconda3\envs\rasa\_developer\lib\site-packages\questionary\question.py”, line 45, in ask return self.unsafe\_ask(patch\_stdout) File “d:\anaconda3\envs\rasa\_developer\lib\site-packages\questionary\question.py”, line 59, in unsafe\_ask return self.application.run() File “d:\anaconda3\envs\rasa\_developer\lib\site-packages\prompt\_toolkit\application\application.py”, line 812, in run self.run\_async(pre\_run=pre\_run, set\_exception\_handler=set\_exception\_handler) File “d:\anaconda3\envs\rasa\_developer\lib\asyncio\base\_events.py”, line 563, in run\_until\_complete self.\_check\_runnung() File “d:\anaconda3\envs\rasa\_developer\lib\asyncio\base\_events.py”, line 523, in \_check\_runnung raise RuntimeError(‘This event loop is already running’) RuntimeError: This event loop is already running d:\anaconda3\envs\rasa\_developer\lib\asyncio\base\_events.py:1787: RuntimeWarning: coroutine ‘Application.run\_async’ was never awaited handle = None # Needed to break cycles when an exception occurs. RuntimeWarning: Enable tracemalloc to get the object allocation traceback ---
**Author:** ![amitg2k](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@amitg2k](https://forum.rasa.com/u/amitg2k)\ **Post date:** [July 11, 2020, 8:39am UTC](https://forum.rasa.com/t/not-able-to-use-the-rasa-shell-command/31240/2 "2020-07-11T08:39:42Z")
Were you able to resolve this issue? I am facing same error. ---
**Author:** ![avirupchattaraj1234](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@avirupchattaraj1234](https://forum.rasa.com/u/avirupchattaraj1234)\ **Post date:** [July 11, 2020, 8:48am UTC](https://forum.rasa.com/t/not-able-to-use-the-rasa-shell-command/31240/3 "2020-07-11T08:48:55Z")
No till now I haven’t been able to. Though rasa x works for me. ---
**Author:** ![twaris](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/twaris/32/13059_2.png) [@twaris](https://forum.rasa.com/u/twaris)\ **Post date:** [June 14, 2021, 7:17am UTC](https://forum.rasa.com/t/not-able-to-use-the-rasa-shell-command/31240/4 "2021-06-14T07:17:53Z")
Hi, I am facing the same issue. How did you resolve it? Thank you. ---
**Author:** ![ChatbotTest22](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/chatbottest22/32/19803_2.png) [@ChatbotTest22](https://forum.rasa.com/u/ChatbotTest22)\ **Post date:** [March 13, 2022, 1:42pm UTC](https://forum.rasa.com/t/not-able-to-use-the-rasa-shell-command/31240/5 "2022-03-13T13:42:29Z")
I am facing a similar issue.Please can someone explain how to resolve the issue?