# Not able to see attachment in rasa x

**URL:** <https://forum.rasa.com/t/not-able-to-see-attachment-in-rasa-x/14598>\
**Category:** Rasa Open Source\
**Created:** [August 21, 2019, 7:38am UTC](https://forum.rasa.com/t/not-able-to-see-attachment-in-rasa-x/14598 "2019-08-21T07:38:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Raju](https://avatars.discourse-cdn.com/v4/letter/r/a183cd/32.png) [@Raju](https://forum.rasa.com/u/Raju)\
**Post date:** [August 21, 2019, 7:38am UTC](https://forum.rasa.com/t/not-able-to-see-attachment-in-rasa-x/14598/1 "2019-08-21T07:38:30Z")

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Hi Team,

I am trying to fetch image in Rasa X UI via domain template, but not able to see the image. Getting below response.

Attachment sent by bot.

Any pre-reqs to see the image on UI?

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**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [August 22, 2019, 5:07pm UTC](https://forum.rasa.com/t/not-able-to-see-attachment-in-rasa-x/14598/2 "2019-08-22T17:07:05Z")

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Is the image available via a public accessible URL?

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**Author:** ![Raju](https://avatars.discourse-cdn.com/v4/letter/r/a183cd/32.png) [@Raju](https://forum.rasa.com/u/Raju)\
**Post date:** [August 23, 2019, 7:19am UTC](https://forum.rasa.com/t/not-able-to-see-attachment-in-rasa-x/14598/3 "2019-08-23T07:19:24Z")

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No , its not available via a public accessible url. I am fetching that image from the server where I have installed Rasa and the path is given as image: “/data/image.png”

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**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [September 13, 2019, 11:08am UTC](https://forum.rasa.com/t/not-able-to-see-attachment-in-rasa-x/14598/4 "2019-09-13T11:08:48Z")

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Sorry for my late answer, but I was on vacation.

> No , its not available via a public accessible url.

Ok, then it won’t work. Rasa only sends the link to the user (instead of loading the picture from the link, and then sending the picture itself)