# No more logs nor Interactive learning working

**URL:** <https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [February 10, 2020, 4:34pm UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597 "2020-02-10T16:34:19Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![glaulom](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/glaulom/32/6653_2.png) [@glaulom](https://forum.rasa.com/u/glaulom)\
**Post date:** [February 10, 2020, 4:34pm UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/1 "2020-02-10T16:34:19Z")

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Hi all,

I have a bot connected to Botframework, and suddenly this morning the logs in “Conversation” stopped to appeared, and nothing is put in database anymore. And at the same time (seems to be) the part “Talk To your bot” does not work anymore, when I say Hello the conversation reload and the message dissapear, very strange.

_Version: RASA\_X\_VERSION=0.24.1 RASA\_VERSION=1.6.1_

Here are the logs I have :

For rasa\_rasa-production\_1

```
020-02-10 16:15:46 ERROR pika.adapters.utils.io_services_utils - Socket failed to connect: <socket.socket fd=18, family=AddressFamily.AF_INET, type=2049, proto=6, laddr=('172.22.0.8', 33214)>; error=111 (Connection refused)
    2020-02-10 16:15:46 ERROR pika.adapters.utils.connection_workflow - TCP Connection attempt failed: ConnectionRefusedError(111, 'Connection refused'); dest=(<AddressFamily.AF_INET: 2>, <SocketKind.SOCK_STREAM: 1>, 6, '', ('172.22.0.4'
    , 5672)) [...]
    2020-02-10 16:15:51 ERROR pika.adapters.utils.connection_workflow - AMQPConnector - reporting failure: AMQPConnectorSocketConnectError: ConnectionRefusedError(111, 'Connection refused')
    2020-02-10 16:16:04.286110: E tensorflow/stream_executor/cuda/cuda_driver.cc:318] failed call to cuInit: UNKNOWN ERROR (303)
    2020-02-10 16:19:07 ERROR rasa.core.brokers.pika - Could not open Pika channel at host 'rabbit'. Failed with error: Channel is closed.

```

And for rasa\_rasa-x\_1

```
ERROR:rasax.community.services.event_service:Caught an exception while consuming events. Will retry in 5 s.
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/rasax/community/services/event_service.py", line 962, in continuously_consume [...] pika.exceptions.ConnectionClosedByBroker: (320, "CONNECTION_FORCED - broker forced connection closure with reason 'shutdown'")
Exception occurred while handling uri: '$URL'
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/aiohttp/connector.py", line 924, in _wrap_create_connection
    await self._loop.create_connection(*args, **kwargs))
  File "uvloop/loop.pyx", line 1974, in create_connection
  File "uvloop/loop.pyx", line 1951, in uvloop.loop.Loop.create_connection
ConnectionRefusedError: [Errno 111] Connection refused

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/sanic/app.py", line 942, in handle_request
    response = await response
[...]
  File "/usr/local/lib/python3.6/site-packages/aiohttp/connector.py", line 931, in _wrap_create_connection
    raise client_error(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host rasa-production:5005 ssl:None [Connection refused]

```

The strange part is it was working, and I started to share the bot this morning with tester and it stopped couple hours after. Is there any way it could be related ? Furthermore it seems to me that some error were already showing but everything was working though.

I hope that someone will be able to help me ! Thanks for reading !

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**Author:** ![Arjaan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/arjaan/32/5754_2.png) [@Arjaan](https://forum.rasa.com/u/Arjaan)\
**Post date:** [February 11, 2020, 1:00am UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/2 "2020-02-11T01:00:41Z")

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Hi @glaulom,

There was a dependency issue with the version that you use.

Please upgrade to the new versions of Rasa X (0.25.#) and Rasa Open Source (1.7.#).

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**Author:** ![glaulom](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/glaulom/32/6653_2.png) [@glaulom](https://forum.rasa.com/u/glaulom)\
**Post date:** [February 11, 2020, 10:31am UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/3 "2020-02-11T10:31:53Z")

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Hi @Arjaan, thank you for the very quick answer ! The update seems to be the solution for now 🙂 !

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**Author:** ![koszta5](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/koszta5/32/7158_2.png) [@koszta5](https://forum.rasa.com/u/koszta5)\
**Post date:** [February 14, 2020, 6:04pm UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/4 "2020-02-14T18:04:23Z")

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> [@glaulom](#):
>
> rasa\_rasa-x\_1

That didnt help if you use RASA\_X\_VERSION=0.25.2 RASA\_VERSION=1.7.0

☹

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**Author:** ![bhaskar1986](https://avatars.discourse-cdn.com/v4/letter/b/f07891/32.png) [@bhaskar1986](https://forum.rasa.com/u/bhaskar1986)\
**Post date:** [February 17, 2020, 4:32pm UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/5 "2020-02-17T16:32:40Z")

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I am also facing the same issue after upgrading to RASA\_X\_VERSION 0.25.1 or 0.25.2, RASA\_VERSION=1.7.0 or 1.7.2

When I do copy to interactive learning, it only copies till my first form/slot, and then goes to action\_listen.

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**Author:** ![Arjaan](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/arjaan/32/5754_2.png) [@Arjaan](https://forum.rasa.com/u/Arjaan)\
**Post date:** [February 20, 2020, 2:06am UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/6 "2020-02-20T02:06:34Z")

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Hi @bhaskar1986, Is your issue the same as described in the original question? Do you see those error messages related to `uvloop`?

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**Author:** ![bhaskar1986](https://avatars.discourse-cdn.com/v4/letter/b/f07891/32.png) [@bhaskar1986](https://forum.rasa.com/u/bhaskar1986)\
**Post date:** [February 20, 2020, 4:57am UTC](https://forum.rasa.com/t/no-more-logs-nor-interactive-learning-working/24597/7 "2020-02-20T04:57:09Z")

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I don’t know what happened. But after restarting the machine, things are working fine now.
