No module named 'rasa'

(Tuanvuvo) #1

I use Core: 0.14.4, nlu : 0.13.1, and set up channel via Slack but have below errors. Any one can help me?

Traceback (most recent call last):, File “/app/rasa_core/channels/slack.py”, line 205, in process_message, on_new_message(user_msg), 2019-05-17 15:18:33 ERROR rasa_core.channels.slack - Exception when trying to handle message.No module named ‘rasa’, 2019-05-17 15:18:33 ERROR rasa_core.channels.slack - No module named ‘rasa’, File “/app/rasa_core/agent.py”, line 322, in handle_message, return processor.handle_message(message), File “/app/rasa_core/processor.py”, line 73, in handle_message, tracker = self.log_message(message), File “/app/rasa_core/processor.py”, line 117, in log_message, tracker = self._get_tracker(message.sender_id), File “/app/rasa_core/processor.py”, line 434, in _get_tracker, File “/app/rasa_core/tracker_store.py”, line 62, in get_or_create_tracker, tracker = self.tracker_store.get_or_create_tracker(sender_id), tracker = self.retrieve(sender_id), File “/app/rasa_core/tracker_store.py”, line 177, in retrieve, return self.deserialise_tracker(sender_id, stored), File “/app/rasa_core/tracker_store.py”, line 116, in deserialise_tracker, dialogue = pickle.loads(_json), ModuleNotFoundError: No module named ‘rasa’