# Multi Threading problem
**URL:** https://forum.rasa.com/t/multi-threading-problem/32979
**Category:** Rasa Open Source
**Created:** [August 25, 2020, 1:52pm UTC](https://forum.rasa.com/t/multi-threading-problem/32979 "2020-08-25T13:52:14Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@wassimgt](https://forum.rasa.com/u/wassimgt)
#### Post date: [August 25, 2020, 1:52pm UTC](https://forum.rasa.com/t/multi-threading-problem/32979/1 "2020-08-25T13:52:15Z")
Hi, I have an **action** that takes about 2 minutes to respond. During this time the chatbot is not able to process other users for another action until the **action** completes. **Do you have any solutions please**? @erohmensing
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### Author:  [@vi.kumar](https://forum.rasa.com/u/vi.kumar)
#### Post date: [August 26, 2020, 4:41am UTC](https://forum.rasa.com/t/multi-threading-problem/32979/2 "2020-08-26T04:41:58Z")
Hi @wassimgt
I am also facing the sane issue
If u get the solution kindly share
Thanks
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### Author:  [@erohmensing](https://forum.rasa.com/u/erohmensing)
#### Post date: [August 27, 2020, 7:54am UTC](https://forum.rasa.com/t/multi-threading-problem/32979/3 "2020-08-27T07:54:36Z")
Hi @wassimgt @vi.kumar. What part of your action takes 2 minutes to respond? Are you doing 2 minutes of processing _within_ your action server, or are you calling another endpoint from your action server that takes 2 minutes to return?
If the second, I recommend you make your `run` method `async` (which is available by default in rasa sdk \> 1.6) and `await` the result of your long-running endpoint
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### Author:  [@wassimgt](https://forum.rasa.com/u/wassimgt)
#### Post date: [August 27, 2020, 2:42pm UTC](https://forum.rasa.com/t/multi-threading-problem/32979/4 "2020-08-27T14:42:05Z")
@erohmensingI spoke the other time here on my chatbot and the timeout problem,
> [@Problem timeout webhook fb messanger](http://forum.rasa.com/t/problem-timeout-webhook-fb-messanger/31838):
>
> Hi, My custom action takes a long time in the response because I have a great deal of treatment in it. The problem that the Fb messenger webhook sends a post every 20 seconds until the custom action sends the response. This problem will do this : doc fb messanger webhook can you help me ?
the problem when I call another action after the prediction action (running)
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### Author:  [@vi.kumar](https://forum.rasa.com/u/vi.kumar)
#### Post date: [September 28, 2020, 6:01am UTC](https://forum.rasa.com/t/multi-threading-problem/32979/5 "2020-09-28T06:01:17Z")
Hi @erohmensing
My Query is -
RASA actions server perform the requests sequentially . If one action(say “action\_1”) is under progress and in between if another user called another action (say “action\_2”) . I found that **rasa action server first complete action\_1 and then process action\_2.**
My requirements- I want rasa actions server to perform both actions parallelly , if this doesn’t happen then users will remain in waiting queue for a long time if number of users increase .
For reference, I am providing u the logs :
My rasa model server has these properties:
2020-08-26 17:39:46 DEBUG rasa.core.tracker\_store - Attempting to connect to database via ‘sqlite://:\*\*\*@/rasa\_server.db’.
2020-08-26 17:39:46 DEBUG rasa.core.tracker\_store - Connection to SQL database ‘rasa\_server.db’ successful.
2020-08-26 17:39:46 DEBUG rasa.core.tracker\_store - Connected to SQLTrackerStore.
2020-08-26 17:39:46 DEBUG rasa.core.lock\_store - Connected to lock store ‘InMemoryLockStore’.\
For two queries : i am giving you logs of rasa server and actions server.
**Logs of rasa Model server** -
Here u can see there are two users with sender\_id {sbm.kumar , vi.kumar}
And two Queries - “Find Issues” and “Prediction Issues”\
for “ **find Issues** ” -
intent - ask\_find\_issues\_part
action - action\_find\_issues\_part\
for “ **Prediction Issues** ” -
intent - ask\_predict\_issues\_part
action - action\_predict\_issues\_part
sbm.kumar request for “Prediction Issues” functionality which comes at 17:52:50
vi.kumar request for “Find Issues” functionality which comes at 17:52:53\
2020-08-26 17:52:50 DEBUG rasa.core.tracker\_store - Recreating tracker from sender id ‘sbm.kumar’ 2020-08-26 **17:52:50** DEBUG rasa.core.processor - Received user message ‘/ask\_predict\_issues\_part’ 2020-08-26 **17:52:50** DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘action\_predict\_issues\_part’.
2020-08-26 17:52:53 DEBUG rasa.core.tracker\_store - Recreating tracker from sender id ‘vi.kumar’ 2020-08-26 **17:52:53** DEBUG rasa.core.processor - Received user message ‘/ask\_find\_issues\_part’ 2020-08-26 **17:52:53** DEBUG rasa.core.actions.action - Calling action endpoint to run action ‘action\_find\_issues\_part’.\
**Logs of rasa actions server** -
At 17:52:39 - “ **Prediction Issues** ” functionality executes.
“api for predicting issues is called.” this api takes time to fetch result .
Until this api is completed there is no log of “ **Find Issues** ” custom action.
U can check this from timestamp.
Once “action\_predict\_issues\_part” completes then at 17:53:52 “action\_find\_issues\_part” starts\
[2020-08-26 **17:52:39**] “POST /webhook HTTP/1.1” 200 1842 0.019000
action\_predict\_issues\_part
api for predicting issues is called.
action\_completed
[2020-08-26 17:53:52] “POST /webhook HTTP/1.1” 200 12050 62.046102
action\_find\_issues\_part
action\_completed
My Observations-
The behaviour of Rasa Model server is Async and Parallel ,
But behaviour of Rasa Actions server to execute custom actions is sequential\
Kindly tell me what i can do or am i missing anything to make you understand my query.