Mongo db tracker_store GSSAPI kerberos settings error

Rasa Open Source
1

Error when trying to connect to ‘mongod’ tracker store. Using ‘InMemoryTrackerStore’’ instead. The causing error was: authentication source must be $external or None for GSSAPI.

below is my tracker url

tracker_store: type: mongod url: mongodb://test%40test.com@blah.com:27118/databasename?ssl=true&authMechanism=GSSAPI&gssapiservicename=servicename username:test@test.com

2

hey @gautan, Check your Mongo server is running or not. if it’s running then check your credentials to access it. Best Practice to do that is to use simple python script for connection, fetching databases or collection.

Use pymongo with authentication, For reference → https://api.mongodb.com/python/current/examples/authentication.html