# Medical bot

**URL:** <https://forum.rasa.com/t/medical-bot/14342>\
**Category:** Rasa Open Source\
**Created:** [August 14, 2019, 1:43pm UTC](https://forum.rasa.com/t/medical-bot/14342 "2019-08-14T13:43:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hajoura](https://avatars.discourse-cdn.com/v4/letter/h/5f8ce5/32.png) [@hajoura](https://forum.rasa.com/u/hajoura)\
**Post date:** [August 14, 2019, 1:43pm UTC](https://forum.rasa.com/t/medical-bot/14342/1 "2019-08-14T13:43:40Z")

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I would like to use data demo but not working at all how can solve it ? this the msg that I receive 2019-08-14 16:38:53 ERROR rasa.core.processor - Encountered an exception while running action ‘find\_facility\_types’. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom code. Your input -\> how are you?  
2019-08-14 16:39:06 ERROR rasa.core.processor - Encountered an exception while running action ‘action\_chitchat’. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom code. 2019-08-14 16:39:06 ERROR rasa.core.processor - Encountered an exception while running action ‘find\_facility\_types’. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom code. Your input -\>

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**Author:** ![IgNoRaNt23](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ignorant23/32/8029_2.png) [@IgNoRaNt23](https://forum.rasa.com/u/IgNoRaNt23)\
**Post date:** [August 14, 2019, 2:26pm UTC](https://forum.rasa.com/t/medical-bot/14342/2 "2019-08-14T14:26:01Z")

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Look into the action server logs. As the log says, there was an exception running an action.

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**Author:** ![hajoura](https://avatars.discourse-cdn.com/v4/letter/h/5f8ce5/32.png) [@hajoura](https://forum.rasa.com/u/hajoura)\
**Post date:** [August 14, 2019, 2:47pm UTC](https://forum.rasa.com/t/medical-bot/14342/3 "2019-08-14T14:47:01Z")

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can you explain more

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**Author:** ![IgNoRaNt23](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ignorant23/32/8029_2.png) [@IgNoRaNt23](https://forum.rasa.com/u/IgNoRaNt23)\
**Post date:** [August 15, 2019, 6:06am UTC](https://forum.rasa.com/t/medical-bot/14342/4 "2019-08-15T06:06:38Z")

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To run actions (that you specify in the actions.py-file (default)) you need to have an action server running via ‘rasa run actions’. Now the log tells you that an exception was raised within the action server. As a default I would run it with the -vv flag and write the output to a file. There you’ll find more specific information of what went wrong.

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**Author:** ![hajoura](https://avatars.discourse-cdn.com/v4/letter/h/5f8ce5/32.png) [@hajoura](https://forum.rasa.com/u/hajoura)\
**Post date:** [August 15, 2019, 9:09am UTC](https://forum.rasa.com/t/medical-bot/14342/5 "2019-08-15T09:09:45Z")

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yes I did the same think it does not noticed my actions as restaurant-actions form actions …