# Issue with rasa interactive **URL:** \ **Category:** Rasa Open Source\ **Created:** [August 28, 2019, 1:29pm UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937 "2019-08-28T13:29:21Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![gskprasad1](https://avatars.discourse-cdn.com/v4/letter/g/bcef8e/32.png) [@gskprasad1](https://forum.rasa.com/u/gskprasad1)\ **Post date:** [August 28, 2019, 1:29pm UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937/1 "2019-08-28T13:29:21Z")
why do I get this error when I run rasa in interactive mode? and , how to solve it? 2019-08-22 15:55:08 ERROR rasa.core.training.interactive - An exception occurred while recording messages. Traceback (most recent call last): File “d:\anaconda3\envs\rasam\lib\site-packages\rasa\core\training\interactive.py”, line 1371, in record\_messages await \_validate\_nlu(intents, endpoint, sender\_id) File “d:\anaconda3\envs\rasam\lib\site-packages\rasa\core\training\interactive.py”, line 1148, in \_validate\_nlu valid = await \_validate\_user\_text(latest\_message, endpoint, sender\_id) File “d:\anaconda3\envs\rasam\lib\site-packages\rasa\core\training\interactive.py”, line 1110, in \_validate\_user\_text text = \_as\_md\_message(parse\_data) File “d:\anaconda3\envs\rasam\lib\site-packages\rasa\core\training\interactive.py”, line 1084, in \_as\_md\_message return MarkdownWriter().\_generate\_message\_md(parse\_data) File “d:\anaconda3\envs\rasam\lib\site-packages\rasa\nlu\training\_data\formats\markdown.py”, line 293, in \_generate\_message\_md entities = sorted(message.get(“entities”, []), key=lambda k: k[“start”]) File “d:\anaconda3\envs\rasam\lib\site-packages\rasa\nlu\training\_data\formats\markdown.py”, line 293, in entities = sorted(message.get(“entities”, []), key=lambda k: k[“start”]) KeyError: ‘start’ ---
**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\ **Post date:** [September 2, 2019, 11:48am UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937/2 "2019-09-02T11:48:38Z")
Hey @gskprasad1. Can you tell me which Rasa version are you running? ---
**Author:** ![gskprasad1](https://avatars.discourse-cdn.com/v4/letter/g/bcef8e/32.png) [@gskprasad1](https://forum.rasa.com/u/gskprasad1)\ **Post date:** [September 3, 2019, 6:08am UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937/3 "2019-09-03T06:08:35Z")
I am using Rasa 1.0.9 ---
**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\ **Post date:** [September 4, 2019, 9:51am UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937/4 "2019-09-04T09:51:26Z")
Great, thanks. Does it work when you simply test your bot with `rasa shell` though? ---
**Author:** ![gskprasad1](https://avatars.discourse-cdn.com/v4/letter/g/bcef8e/32.png) [@gskprasad1](https://forum.rasa.com/u/gskprasad1)\ **Post date:** [September 5, 2019, 12:25pm UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937/5 "2019-09-05T12:25:36Z")
Yes. It works with rasa shell and it works with rasa run. But, when I start using rasa interactive, it starts giving these errors… I now moved to latest version and using rasa x. Seeing some progress… ---
**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\ **Post date:** [September 6, 2019, 9:41am UTC](https://forum.rasa.com/t/issue-with-rasa-interactive/14937/6 "2019-09-06T09:41:29Z")
@gskprasad1. I remember the was some issue with interactive learning in earlier versions of Rasa. Upgrading is a good option. Let me know if you sell this problem with the latest version 🙂