# Issue connecting to channels on Rasax EE deployed using Helm chart on GKE **URL:** \ **Category:** Rasa Open Source\ **Created:** [March 30, 2020, 2:50pm UTC](https://forum.rasa.com/t/issue-connecting-to-channels-on-rasax-ee-deployed-using-helm-chart-on-gke/26789 "2020-03-30T14:50:32Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![deshetti](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/deshetti/32/6377_2.png) [@deshetti](https://forum.rasa.com/u/deshetti)\ **Post date:** [March 30, 2020, 2:50pm UTC](https://forum.rasa.com/t/issue-connecting-to-channels-on-rasax-ee-deployed-using-helm-chart-on-gke/26789/1 "2020-03-30T14:50:32Z")
Hi I have installed RasaX on GKE using Helm chart tag: 1.8.1 Here is the instance of our RasaX: [https://rasa.factly.in/](https://rasa.factly.in/) The chatbot works as expected, but I need help with setting up channels (Telegram, Facebook, Slack). I have setup a Telegram bot using Botfather and followed the steps as mentioned here to setup the channel: [https://rasa.com/docs/rasa/user-guide/connectors/telegram](https://rasa.com/docs/rasa/user-guide/connectors/telegram) I setup connector in the values.yaml file like mentioned here for telegram channel: [https://rasa.com/docs/rasa-x/installation-and-setup/openshift-kubernetes/#configure-rasa-open-source-channels](https://rasa.com/docs/rasa-x/installation-and-setup/openshift-kubernetes/#configure-rasa-open-source-channels) I am not receiving any response from the bot when I interact using the telegram bot. I don’t see anything in the logs that suggest the requests are actually hitting the webhook. Following is the webhook\_url that I think is the issue: [https://rasa.factly.in/webhooks/telegram/webhook](https://rasa.factly.in/webhooks/telegram/webhook) When I hit the above URL, it takes me directly to the login page. Seems like there an issue with either deployment/installation or if I am missing any steps to expose webhooks. Could also be that I have configured something wrong with my ingress. The chatbot I have so far is a very simple one with hard coded responses for user inputs like (1,2 and so on). So, I don’t have any custom actions setup currently. I am attaching the values.yaml file I have so far by masking any secrets. Following is what I did differently than the steps provided in the documentation : - I installed a separate instance of nginx-ingress using the stable/nginx-ingress helm chart as I was having issues with setting up ingress with the default rasa/nginx chart and configuring SSL using letsencrypt. I am attaching the ingress file I am using right now and the values.yaml for RasaX EE Helm chart. Any help is greatly appreciated. The chatbot we have is for information related to Covid-19, so it is a bit time sensitive for us to get to the users. Thanks, Shashi [values.yml](https://forum.rasa.com/uploads/short-url/xwlyGr7EtlvaB3aTQHbMiY86wMr.yml) (2.2 KB) [rasax-ingress.yml](https://forum.rasa.com/uploads/short-url/1bdHBhpqmrPhFXk3mUwLYzSWoG8.yml) (885 Bytes) ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [March 30, 2020, 5:04pm UTC](https://forum.rasa.com/t/issue-connecting-to-channels-on-rasax-ee-deployed-using-helm-chart-on-gke/26789/2 "2020-03-30T17:04:11Z")
Hi @deshetti, which version are you running? Previously, you had to change the webhook to `https://rasa.factly.in/core/webhooks/telegram/webhook` to route the request to `rasa-production`. As of 0.27, `https://rasa.factly.in/core/webhooks/telegram/webhook` should work fine. This is of course however with the regular nginx, where that `/core/` rerouting is configured – does your ingress still route requests through the rasa/nginx container? ---
**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\ **Post date:** [March 30, 2020, 5:06pm UTC](https://forum.rasa.com/t/issue-connecting-to-channels-on-rasax-ee-deployed-using-helm-chart-on-gke/26789/3 "2020-03-30T17:06:03Z")
Sorry i’m dumb, of course that is in the values file 😄 as long as our nginx rerouting is still there under the hood, the first URL i posted should hopefully work. The info is at the bottom of the page here: [https://rasa.com/docs/rasa-x/0.26.1/user-guide/enable-workflows/#conversations-with-real-users](https://rasa.com/docs/rasa-x/0.26.1/user-guide/enable-workflows/#conversations-with-real-users)