# Is anyone else having problems trying to download the poly-ai model? **URL:** \ **Category:** Rasa Open Source\ **Created:** [September 22, 2020, 3:54pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057 "2020-09-22T15:54:12Z")\ **Posts on this page:** 14\ **Page:** 2
**Author:** ![ganeshv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ganeshv/32/4644_2.png) [@ganeshv](https://forum.rasa.com/u/ganeshv)\ **Post date:** [September 25, 2020, 9:33am UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/21 "2020-09-25T09:33:11Z")
What does your compose file look like? ---
**Author:** ![ganeshv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ganeshv/32/4644_2.png) [@ganeshv](https://forum.rasa.com/u/ganeshv)\ **Post date:** [September 25, 2020, 9:35am UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/22 "2020-09-25T09:35:37Z")
I misread your first question. This thread isn’t about Rasa X at all, but I believe you should still be able to get detailed logs if you include the `--debug` flag in your compose. Could you post this question in a new topic so that someone more familiar with Rasa X can help you there? ---
**Author:** ![Akhil](https://avatars.discourse-cdn.com/v4/letter/a/7ab992/32.png) [@Akhil](https://forum.rasa.com/u/Akhil)\ **Post date:** [September 25, 2020, 9:36am UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/23 "2020-09-25T09:36:36Z")
Got it. Thanks @ganeshv. ---
**Author:** ![ganeshv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ganeshv/32/4644_2.png) [@ganeshv](https://forum.rasa.com/u/ganeshv)\ **Post date:** [September 25, 2020, 1:10pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/24 "2020-09-25T13:10:41Z")
@dakshvar22, @ridhimagarg - is it still working on 1.10.14? I getting a new set of errors as mentioned in this post - [Is anyone else having problems trying to download the poly-ai model?](http://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/16) ---
**Author:** ![ridhimagarg](https://avatars.discourse-cdn.com/v4/letter/r/f14d63/32.png) [@ridhimagarg](https://forum.rasa.com/u/ridhimagarg)\ **Post date:** [September 25, 2020, 1:49pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/25 "2020-09-25T13:49:41Z")
Yes, getting some new errors. ---
**Author:** ![dakshvar22](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/dakshvar22/32/3993_2.png) [@dakshvar22](https://forum.rasa.com/u/dakshvar22)\ **Post date:** [September 25, 2020, 1:50pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/26 "2020-09-25T13:50:37Z")
@ganeshv What version were you using before? I think you have to train your model again. `token_pattern` was moved from `CountVectorsFeaturizer` sometime back - [Move token\_pattern to tokenizers by tabergma · Pull Request #6073 · RasaHQ/rasa · GitHub](https://github.com/RasaHQ/rasa/pull/6073) ---
**Author:** ![ganeshv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ganeshv/32/4644_2.png) [@ganeshv](https://forum.rasa.com/u/ganeshv)\ **Post date:** [September 25, 2020, 2:04pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/27 "2020-09-25T14:04:56Z")
I was using rasa version 2.0.0a1-full before when I first reported the titular issue in this thread. I had also tried 1.10.13-full. After your fix, I tried 1.10.14-full and got past the missing URL issue, but immediately ran into the token\_pattern issue and that’s when the rasa container exited. How do I train the bot in this case because I’m unable to get the rasa server working? ---
**Author:** ![ridhimagarg](https://avatars.discourse-cdn.com/v4/letter/r/f14d63/32.png) [@ridhimagarg](https://forum.rasa.com/u/ridhimagarg)\ **Post date:** [September 25, 2020, 2:13pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/28 "2020-09-25T14:13:35Z")
Some other issue, able to fix it. ---
**Author:** ![rishivaca](https://avatars.discourse-cdn.com/v4/letter/r/6de8d8/32.png) [@rishivaca](https://forum.rasa.com/u/rishivaca)\ **Post date:** [September 25, 2020, 2:59pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/29 "2020-09-25T14:59:23Z")
I ran into an issue as well, but was able to work around it with: pip install tensorflow\_text==2.1.1 Though in my case we need it working in Rasa 2.0. ---
**Author:** ![ganeshv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ganeshv/32/4644_2.png) [@ganeshv](https://forum.rasa.com/u/ganeshv)\ **Post date:** [September 28, 2020, 9:02am UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/30 "2020-09-28T09:02:55Z")
@dakshvar22 I removed the trained model and it started running the rasa server. However, I ran into a related problem as I was unable to train the NLU model because the URL to the model failed again. ```auto Training NLU model... 2020-09-28 08:51:08 INFO absl - Using /tmp/tfhub_modules to cache modules. 2020-09-28 08:51:08 INFO absl - Downloading TF-Hub Module 'https://github.com/PolyAI-LDN/polyai-models/releases/download/v1.0/model.tar.gz'. Traceback (most recent call last): File "/opt/venv/lib/python3.7/site-packages/rasa/utils/train_utils.py", line 169, in load_tf_hub_model return tfhub.load(model_url) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/module_v2.py", line 97, in load module_path = resolve(handle) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/module_v2.py", line 53, in resolve return registry.resolver(handle) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/registry.py", line 42, in __call__ return impl(*args, **kwargs) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/compressed_module_resolver.py", line 88, in __call__ self._lock_file_timeout_sec()) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/resolver.py", line 415, in atomic_download download_fn(handle, tmp_dir) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/compressed_module_resolver.py", line 83, in download response = self._call_urlopen(request) File "/opt/venv/lib/python3.7/site-packages/tensorflow_hub/compressed_module_resolver.py", line 96, in _call_urlopen return url.urlopen(request) File "/usr/local/lib/python3.7/urllib/request.py", line 222, in urlopen return opener.open(url, data, timeout) File "/usr/local/lib/python3.7/urllib/request.py", line 531, in open response = meth(req, response) File "/usr/local/lib/python3.7/urllib/request.py", line 641, in http_response 'http', request, response, code, msg, hdrs) File "/usr/local/lib/python3.7/urllib/request.py", line 569, in error return self._call_chain(*args) File "/usr/local/lib/python3.7/urllib/request.py", line 503, in _call_chain result = func(*args) File "/usr/local/lib/python3.7/urllib/request.py", line 649, in http_error_default raise HTTPError(req.full_url, code, msg, hdrs, fp) urllib.error.HTTPError: HTTP Error 404: Not Found ``` I think they moved the URL again - [https://github.com/PolyAI-LDN/polyai-models/releases/download/v1.0/model.tar.gz](https://github.com/PolyAI-LDN/polyai-models/releases/download/v1.0/model.tar.gz). Could you please advise? ---
**Author:** ![gagangupt16](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/gagangupt16/32/9315_2.png) [@gagangupt16](https://forum.rasa.com/u/gagangupt16)\ **Post date:** [September 28, 2020, 11:00am UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/31 "2020-09-28T11:00:18Z")
Model cannot be found. > **[GitHub - PolyAI-LDN/polyai-models](https://github.com/PolyAI-LDN/polyai-models)** > > Contribute to PolyAI-LDN/polyai-models development by creating an account on GitHub. Will model be hosted someplace else? ---
**Author:** ![ganeshv](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/ganeshv/32/4644_2.png) [@ganeshv](https://forum.rasa.com/u/ganeshv)\ **Post date:** [September 28, 2020, 2:31pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/32 "2020-09-28T14:31:19Z")
Doesn’t look like it. Poly-AI took the model off the public domain. I’m currently using spaCy as a workaround. ---
**Author:** ![dakshvar22](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/dakshvar22/32/3993_2.png) [@dakshvar22](https://forum.rasa.com/u/dakshvar22)\ **Post date:** [September 28, 2020, 3:15pm UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/33 "2020-09-28T15:15:01Z")
Unfortunately, the ConveRT model was taken offline. We are working on a long-term solution and will keep you updated. In the mean time we recommend to remove ConverRT from your pipeline and just use supervised embeddings, such as `CountVectorsFeaturizer` . For example, you could change the default `config.yml` created by `rasa init` to the following to train your model. ```auto language: en pipeline: - name: WhitespaceTokenizer - name: RegexFeaturizer - name: LexicalSyntacticFeaturizer - name: CountVectorsFeaturizer - name: CountVectorsFeaturizer analyzer: char_wb min_ngram: 1 max_ngram: 4 - name: DIETClassifier epochs: 100 - name: EntitySynonymMapper - name: ResponseSelector epochs: 100 policies: # # No configuration for policies was provided. The following default policies were used to train your model. # # If you'd like to customize them, uncomment and adjust the policies. # # See https://rasa.com/docs/rasa/policies for more information. # - name: MemoizationPolicy # - name: TEDPolicy # max_history: 5 # epochs: 100 # - name: RulePolicy ``` We are sorry for any inconveniences! ---
**Author:** ![gbax](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/gbax/32/11165_2.png) [@gbax](https://forum.rasa.com/u/gbax)\ **Post date:** [September 29, 2020, 9:36am UTC](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057/34 "2020-09-29T09:36:08Z")
Please update to version 1.10.14, this bug fixed there [Previous page](https://forum.rasa.com/t/is-anyone-else-having-problems-trying-to-download-the-poly-ai-model/34057.md?page=1)