# Installation errors on Ubuntu 20.4 **URL:** \ **Category:** Rasa Open Source\ **Created:** [January 13, 2022, 5:10pm UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568 "2022-01-13T17:10:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![vink](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@vink](https://forum.rasa.com/u/vink)\ **Post date:** [January 13, 2022, 5:10pm UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568/1 "2022-01-13T17:10:37Z")
I am installing rasa 3 on ubuntu 20.4 and python 3.8.10 Have gone through the usual process of creating venv , activating it, and then ‘pip3 install rasa’. The install completes but the errors below are displayed. Also, when I do ‘pip list’ I see Rasa 3.0.4 installed. ![Screenshot from 2022-01-13 11-55-09](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/d/e/dee95b99e93fde5e4ffc47f0993cd123c39a7bae.png) ![Screenshot from 2022-01-13 12-06-45](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/0/5/057bcfc3199adc6a63925b825f11e0fb7478807b.jpeg) ```auto Following is the output when I do 'rasa --version': Traceback (most recent call last): File "/home/vin/rasaprojects/venv/bin/rasa", line 5, in from rasa. __main__ import main File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/rasa/ __main__.py", line 14, in from rasa.cli import ( File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/rasa/cli/export.py", line 9, in import rasa.core.utils File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/rasa/core/utils.py", line 25, in from sanic.views import CompositionView ImportError: cannot import name 'CompositionView' from 'sanic.views' (/home/vin/rasaprojects/venv/lib/python3.8/site-packages/sanic/views.py) ``` ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [January 13, 2022, 5:13pm UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568/2 "2022-01-13T17:13:02Z")
@vink confirm me at the time of the installation process did you get any warnings or compatibility issues? OR Can you try downgrading sanic version? for me `sanic==21.9.3` worked and even share the `rasa --version` please ```auto pip install sanic==21.9.3 ``` I hope this will solve your issue if it’s related to CompositionView. Good Luck! ---
**Author:** ![vink](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@vink](https://forum.rasa.com/u/vink)\ **Post date:** [January 13, 2022, 5:56pm UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568/3 "2022-01-13T17:56:29Z")
The second screenshot shows the incompatibility errors. I installed the correct versions. Now, I am getting the following error: ```auto rasa --version Traceback (most recent call last): File "/home/vin/rasaprojects/venv/bin/rasa", line 5, in from rasa. __main__ import main File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/rasa/ __main__.py", line 14, in from rasa.cli import ( File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/rasa/cli/evaluate.py", line 7, in from rasa.core.tracker_store import TrackerStore File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/rasa/core/tracker_store.py", line 22, in from boto3.dynamodb.conditions import Key File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/boto3/ __init__.py", line 16, in from boto3.session import Session File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/boto3/session.py", line 17, in import botocore.session File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/session.py", line 29, in import botocore.credentials File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/credentials.py", line 35, in from botocore.config import Config File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/config.py", line 16, in from botocore.endpoint import DEFAULT_TIMEOUT, MAX_POOL_CONNECTIONS File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/endpoint.py", line 22, in from botocore.awsrequest import create_request_object File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/awsrequest.py", line 24, in import botocore.utils File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/utils.py", line 32, in import botocore.httpsession File "/home/vin/rasaprojects/venv/lib/python3.8/site-packages/botocore/httpsession.py", line 10, in from urllib3.util.ssl_ import ( ImportError: cannot import name 'PROTOCOL_TLS' from 'urllib3.util.ssl_' (/home/vin/rasaprojects/venv/lib/python3.8/site-packages/urllib3/util/ssl_.py) ``` ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [January 13, 2022, 9:09pm UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568/4 "2022-01-13T21:09:51Z")
@vink have you seen this video, I know it’s old but please have a look, or if you already did? [Installing Rasa Open Source on Ubuntu - YouTube](https://youtu.be/tXiYJM2vGJk) . I’d recommend starting with the fresh. ---
**Author:** ![vink](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@vink](https://forum.rasa.com/u/vink)\ **Post date:** [January 14, 2022, 2:11am UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568/5 "2022-01-14T02:11:47Z")
Thanks Nimit. Following are my steps to make the installation work. ```auto mkdir rasa3 cd rasa3 python3 -m venv ./venv source ./venv/bin/activate pip3 install rasa[full] ``` ![Screenshot from 2022-01-13 16-16-38](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/6/e/6e55a583cceb37e43cf959982a13e0a863dadde0.png) ```auto pip3 install sanic==21.9.3 pip3 install requests==2.25.1 ``` ```auto rasa --version Rasa Version : 3.0.4 Minimum Compatible Version: 3.0.0 Rasa SDK Version : 3.0.2 Rasa X Version : None Python Version : 3.8.10 Operating System : Linux-5.4.0-91-generic-x86_64-with-glibc2.29 ``` ```auto rasa init Welcome to Rasa! 🤖 To get started quickly, an initial project will be created. If you need some help, check out the documentation at https://rasa.com/docs/rasa. Now let's start! 👇🏽 ? Please enter a path where the project will be created [default: current directory] ``` ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [January 14, 2022, 12:31pm UTC](https://forum.rasa.com/t/installation-errors-on-ubuntu-20-4/50568/6 "2022-01-14T12:31:49Z")
@vink Great Vineet. Finally! All suggestion work for you.Can I request to please close this thread as solution for others and for your own reference please. Good Luck!