# Install rasa and rasa x **URL:** \ **Category:** \[Deprecated\] Rasa X Community Edition\ **Created:** [January 26, 2022, 9:16pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914 "2022-01-26T21:16:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![MikesUsingRasa](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@MikesUsingRasa](https://forum.rasa.com/u/MikesUsingRasa)\ **Post date:** [January 26, 2022, 9:16pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/1 "2022-01-26T21:16:48Z")
I have been unable to successfully get rasa x to work. Instead of trying to trouble shoot what is going wrong with my specific environment and versions, could someone give me instructions on a guaranteed-to-work solution starting from a new virtual environment, installing rasa, and then installing rasa x. I don’t care what versions of python, rasa, or rasa x. Thanks in advance ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [January 26, 2022, 9:22pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/2 "2022-01-26T21:22:21Z")
@MikesUsingRasa please see this thread: [Getting error while running rasa x locally - #4 by nik202](http://forum.rasa.com/t/getting-error-while-running-rasa-x-locally/49173/4) ---
**Author:** ![MikesUsingRasa](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@MikesUsingRasa](https://forum.rasa.com/u/MikesUsingRasa)\ **Post date:** [January 26, 2022, 10:30pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/3 "2022-01-26T22:30:51Z")
I tried following your advice in the link you provided. However, I am still getting the following error: Starting Rasa X in local mode… 🚀2022-01-26 15:24:43 WARNING rasax.community.services.insights.insight\_service - No local evaluation result files found. 2022-01-26 15:25:14 ERROR rasax.community.services.model\_service - Encountered error while reading metadata for model at path ‘models/nlu-20211124-120357.tar.gz’: CRC check failed 0x145cd4bd != 0x840b6fe3. Version of model nlu-20211124-120357.tar.gz version is not compatible. The model was trained with Rasa version 0.0.0 but the current Rasa requires a minimum version of 2.8.0. Please retrain your model with a more recent Rasa version. [2022-01-26 15:25:44 -0700] [13433] [INFO] Goin’ Fast @ [http://0.0.0.0:5002](http://0.0.0.0:5002) 2022-01-26 15:25:44 INFO sanic.root - Goin’ Fast @ [http://0.0.0.0:5002](http://0.0.0.0:5002) The server is running at [http://localhost:5002/login?username=me&password=hnXN03J1pInr](http://localhost:5002/login?username=me&password=hnXN03J1pInr) [2022-01-26 15:25:44 -0700] [13433] [INFO] Starting worker [13433] 2022-01-26 15:25:44 INFO sanic.root - Starting worker [13433] 2022-01-26 15:26:00 WARNING rasa.shared.utils.common - The UnexpecTED Intent Policy is currently experimental and might change or be removed in the future 🔬 Please share your feedback on it in the forum ([http://forum.rasa.com](http://forum.rasa.com)) to help us make this feature ready for production. I have installed rasa version 2.8.1, rasa sdk version 2.8.1, rasa x version 0.39.3, python version 3.8.12 ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [January 26, 2022, 11:47pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/4 "2022-01-26T23:47:47Z")
@MikesUsingRasa please delete all the previous trained models and re-train the model and then run rasa x, if the issue persists do share the screenshot. ---
**Author:** ![MikesUsingRasa](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@MikesUsingRasa](https://forum.rasa.com/u/MikesUsingRasa)\ **Post date:** [February 3, 2022, 7:29pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/6 "2022-02-03T19:29:14Z")
![Screenshot from 2022-02-03 12-28-44](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/b/0/b0c53e72f347281b829ccb2c6e8b83b9cdbe7a2e.png) ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [February 3, 2022, 7:55pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/7 "2022-02-03T19:55:29Z")
@MikesUsingRasa install this: `pip install sanic-jwt==1.6.0` ---
**Author:** ![MikesUsingRasa](https://avatars.discourse-cdn.com/v4/letter/m/71c47a/32.png) [@MikesUsingRasa](https://forum.rasa.com/u/MikesUsingRasa)\ **Post date:** [February 3, 2022, 8:38pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/8 "2022-02-03T20:38:29Z")
> [@nik202](#): > > pip install sanic-jwt==1.6.0 I am able to get rasa x to work now. Thank you so much for your help! One note I will make, is that after running the rasa x command, a new window pops up (Firefox is my default) and is unable to connect. All I have to do is press retry and rasa x works. One final question: I often find myself too ignorant to trouble shoot these problems myself and have to ask other people to solve my problems for me. What subjects/classes would you recommend I study to become more proficient solving these problems? Thanks, Mike ---
**Author:** ![nik202](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/nik202/32/16098_2.png) [@nik202](https://forum.rasa.com/u/nik202)\ **Post date:** [February 3, 2022, 8:41pm UTC](https://forum.rasa.com/t/install-rasa-and-rasa-x/50914/9 "2022-02-03T20:41:30Z")
@MikesUsingRasa I would recommend using Chrome as default. @MikesUsingRasa I would like you to close this thread 🙂 as a solution, please. @MikesUsingRasa it all about experience and over a few months you will be able to solve it many more issues by yourself, I would recommend to please follow rasa channel and see all videos 🙂