# Importing conversation logs without annotations to kick off intent training

**URL:** <https://forum.rasa.com/t/importing-conversation-logs-without-annotations-to-kick-off-intent-training/13332>\
**Category:** Getting Started with Rasa\
**Created:** [July 22, 2019, 5:24pm UTC](https://forum.rasa.com/t/importing-conversation-logs-without-annotations-to-kick-off-intent-training/13332 "2019-07-22T17:24:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![randomsven](https://avatars.discourse-cdn.com/v4/letter/r/54ee81/32.png) [@randomsven](https://forum.rasa.com/u/randomsven)\
**Post date:** [July 22, 2019, 5:24pm UTC](https://forum.rasa.com/t/importing-conversation-logs-without-annotations-to-kick-off-intent-training/13332/1 "2019-07-22T17:24:28Z")

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Hello! I had a good look around but cannot find a simple starting recipe for importing conversation data from an external chat log into a form that could be used to start training Rasa (intents to start with). I extracted lengthy chat logs from Zendesk and would like to incrementally build a chatbot from that. I basically have dialog turns but largely without annotations and want to start by defining a few intents, feed some logs in programmatically (instead of having to type them in) and start an annotate/train loop. Anyone have useful starting points for this type of workflow ? Many thanks!

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**Author:** ![randomsven](https://avatars.discourse-cdn.com/v4/letter/r/54ee81/32.png) [@randomsven](https://forum.rasa.com/u/randomsven)\
**Post date:** [July 29, 2019, 2:33pm UTC](https://forum.rasa.com/t/importing-conversation-logs-without-annotations-to-kick-off-intent-training/13332/2 "2019-07-29T14:33:16Z")

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No takers ? I’ve been experimenting so will share useful snippets, but in general I was after experiences people may have had using Rasa X to bootstrap training NLU and dialog flow. Feeding in existing chat transcripts instead of manual input ?

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**Author:** ![amvas](https://avatars.discourse-cdn.com/v4/letter/a/5daacb/32.png) [@amvas](https://forum.rasa.com/u/amvas)\
**Post date:** [March 11, 2020, 4:45pm UTC](https://forum.rasa.com/t/importing-conversation-logs-without-annotations-to-kick-off-intent-training/13332/3 "2020-03-11T16:45:14Z")

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> [@randomsven](#):
>
> programmatically

Hi @randomsven,

Any update on that. We have almost same situation (a big set of chat logs) and looking for to create a basic bot first and then use the bot to annotate the rest of logs! Have you found any solution? Thanks, AV