How to use action_back?

Yes, I have the action registered in the domain. My action_back is not a function in action.py yet. I thought that it would be built into Rasa as it’s a default action. Do I have to create it myself? If so, what code do I need?

Thank you for offering an alternative but I the product owner wanted something that would take you back in the conversation. For example:

  • User - Hello
  • Bot - Hello, how can I help?
  • User - See menu
  • Bot - menu options
  • User - /back
  • Bot - Hello, how can I help?

Does that make sense to you?