# How to transfer bot to Human live agent?

**URL:** <https://forum.rasa.com/t/how-to-transfer-bot-to-human-live-agent/37674>\
**Category:** Tutorials, Resources & Videos\
**Tags:** community, rasa\
**Created:** [December 4, 2020, 5:16am UTC](https://forum.rasa.com/t/how-to-transfer-bot-to-human-live-agent/37674 "2020-12-04T05:16:01Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![manoj\_kumar](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@manoj\_kumar](https://forum.rasa.com/u/manoj_kumar)\
**Post date:** [December 4, 2020, 5:16am UTC](https://forum.rasa.com/t/how-to-transfer-bot-to-human-live-agent/37674/1 "2020-12-04T05:16:01Z")

</div>

Hi,

Could anyone help me out that how to connect with the human agent?

Thanks in advance.

---

<div class="post-metadata">

**Author:** ![ChikkaUdayaSai](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@ChikkaUdayaSai](https://forum.rasa.com/u/ChikkaUdayaSai)\
**Post date:** [December 4, 2020, 5:48am UTC](https://forum.rasa.com/t/how-to-transfer-bot-to-human-live-agent/37674/2 "2020-12-04T05:48:48Z")

</div>

Hi @manoj_kumar,

There is a discussion on the same topic that you are looking for.

> [@Rasa human handoff, messages sent while ConversationPaused aren't ignored](http://forum.rasa.com/t/rasa-human-handoff-messages-sent-while-conversationpaused-arent-ignored/1489):
>
> Hi, I’m attempting to build a bot that has the ability to handoff conversations to human agents mid conversation as alluded to here: The problem I’m running into is that the messages from the participant that took place during the participant \<\> human agent conversation (while the conversation was paused) are still being read in after the conversation is resumed. Is there a way to ignore messages that are sent while the conversation is paused? Perhaps this is due to me using the cmdline inte…