# How to send live agent's message to rasa bot from rocket chat during handover?

**URL:** <https://forum.rasa.com/t/how-to-send-live-agents-message-to-rasa-bot-from-rocket-chat-during-handover/57273>\
**Category:** Rasa Open Source\
**Created:** [February 19, 2023, 7:09pm UTC](https://forum.rasa.com/t/how-to-send-live-agents-message-to-rasa-bot-from-rocket-chat-during-handover/57273 "2023-02-19T19:09:45Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![rasa\_learner](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/rasa_learner/32/21721_2.png) [@rasa\_learner](https://forum.rasa.com/u/rasa_learner)\
**Post date:** [February 19, 2023, 11:13pm UTC](https://forum.rasa.com/t/how-to-send-live-agents-message-to-rasa-bot-from-rocket-chat-during-handover/57273/2 "2023-02-19T23:13:05Z")

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Hi @shruti_v, take a look at this blogpost [How to Build a “Human” Handoff Feature with Rasa](https://rasa.com/blog/how-to-build-a-human-handoff-feature-with-rasa/)

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